Summary
Overview
Work History
Education
Skills
Relevantcompetenciesandaccomplishments
Certification
Timeline
Generic

Amy Sharrow

Glenburn,ME

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Collaborative leader who partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Practice Manager, Cardiothoracic Surgery Clinic

Eastern Maine Medical Center
09.2025 - Current
  • Managed daily operations to ensure smooth workflow and optimal patient care.
  • Developed and implemented operational policies to enhance clinic efficiency.
  • Oversaw staff scheduling and resource allocation to meet practice needs.
  • Led team meetings to coordinate objectives and improve communication among departments.

Director, Service Line Operations/ RN

Northern Light Health
02.2020 - 09.2025
  • Responsible for cardiovascular quality, data analytics, performance improvement initiatives, strategic planning, and care standardization according to best practice across all NLH member organizations

Performance Improvement Specialist

Eastern Maine Medical Center- Performance Improvement/ Data Management
11.2017 - 02.2020
  • Responsible for oversight of CMS, Leapfrog, Joint Commission, and State of Maine Sentinel Event measures related to Hospital Quality, Safety and Experience

Clinical Documentation Specialist

Eastern Maine Medical Center- HEIS
04.2017 - 11.2017
  • Responsible for launching a new ambulatory CDI program in primary care focused on provider documentation education and risk adjustment coding in the ambulatory setting

Clinical Research Manager

Eastern Maine Medical Center- Northeast Cardiology Associates
01.2011 - 01.2017
  • Directly responsible for all aspects of the management and oversight of the EMMC cardiac research program
  • Additional responsibilities include management and oversight of EMMC Northeast Cardiology Associates Physician Practice.

Research Nurse/Clinical Research Coordinator

Eastern Maine Medical Center- Northeast Cardiology Associates
01.2008 - 01.2011
  • Responsible for providing patients with expert services to ensure that all research activity is ethical, safe and patient-focused
  • The Clinical Research Nurse collaborates with investigators, IRB’s, and the medical community in order to implement, execute, and maintain clinical studies based upon specific protocols.

Registered Nurse

Eastern Maine Medical Center- Pre and Post Anesthesia Care Unit
01.2007 - 01.2008
  • Responsible for providing direct patient care to patients in the peri-operative setting.

Registered Nurse

Eastern Maine Medical Center- CCU/CSU
01.2002 - 01.2007
  • Responsible for the delivery of high quality nursing care to critically ill and peri-operative cardiac patients.

Registered Nurse

Eastern Maine Medical Center- Cardiac Telemetry Unit
01.1998 - 01.2002
  • Responsible for the delivery of high quality nursing care to cardiac patients and families.

Education

Bachelor of Science - Nursing

University of Maine
Orono, ME
05.1998

Skills

  • Proficient in Word, Excel, Outlook, Power Point
  • Strategic Planning
  • Verbal and written communication
  • Operations Management
  • Project Management
  • Team Management
  • Decision-Making
  • Process Improvements
  • KPI Tracking
  • Data Analysis
  • Data Management

Relevantcompetenciesandaccomplishments

  • Experience with healthcare quality programs and scorecards (CMS, Anthem QHIP, National Cardiovascular Registries, etc)
  • Development of cardiovascular population health metrics in collaboration with data analytics team
  • Experience leading performance improvement projects using a data driven approach to improve outcomes and patient experience (example: improvement in Heart Failure 30day readmission rates to exceed national average, improvement in post PCI acute kidney injury rates, improvement in post PCI bleeding events)
  • Development of a 3 year cardiovascular strategic plan and subsequent work plan
  • Experience with healthcare and research regulatory compliance, working with auditors (FDA and Industry), knowledge of healthcare laws and FDA Code of Federal Regulations
  • Ability to collaborate with multiple disciplines (billing, coding, Revenue Cycle, legal, compliance, IRB, accounting) to develop and implement protocols and policies regarding Medicare and third party billing compliance
  • Experienced in execution of clinical trial contracts and budget negotiations with external sponsors


Certification

· Certified Professional Healthcare Quality (CPHQ)

· Certified Six Sigma Green Belt (CSSGB)

Timeline

Practice Manager, Cardiothoracic Surgery Clinic

Eastern Maine Medical Center
09.2025 - Current

Director, Service Line Operations/ RN

Northern Light Health
02.2020 - 09.2025

Performance Improvement Specialist

Eastern Maine Medical Center- Performance Improvement/ Data Management
11.2017 - 02.2020

Clinical Documentation Specialist

Eastern Maine Medical Center- HEIS
04.2017 - 11.2017

Clinical Research Manager

Eastern Maine Medical Center- Northeast Cardiology Associates
01.2011 - 01.2017

Research Nurse/Clinical Research Coordinator

Eastern Maine Medical Center- Northeast Cardiology Associates
01.2008 - 01.2011

Registered Nurse

Eastern Maine Medical Center- Pre and Post Anesthesia Care Unit
01.2007 - 01.2008

Registered Nurse

Eastern Maine Medical Center- CCU/CSU
01.2002 - 01.2007

Registered Nurse

Eastern Maine Medical Center- Cardiac Telemetry Unit
01.1998 - 01.2002

Bachelor of Science - Nursing

University of Maine