Amy Shay

• Maintained the cleanliness and safety of a 22-field park facility through regular inspections and maintenance checks.
• Provided timely support to patrons, addressing inquiries and resolving issues effectively.
• Implemented improved procedures for facility operations, increasing efficiency and user satisfaction.
• Mentored new staff in operational protocols, fostering a collaborative work environment.
• Assisted facility users in navigating the space, providing clear directions to desired locations within the premises.
• Provided excellent customer service, addressing inquiries and resolving issues efficiently.

• Supported a classroom of 10 Autistic children with activities by preparing instructional materials and resources for teachers and students.
• Assisted in managing student behavior, promoting a positive learning environment through effective communication strategies.
• Collaborated with educators to implement individualized education plans (IEPs) for students with special needs.
• Monitored student progress, providing feedback to teachers on academic performance and social development.
• Organized classroom resources and maintained a structured environment conducive to learning and engagement.
• Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.

•Responsible for overseeing students from the time they enter the lunchroom until the time they leave.
• Assists students who may need help as they go through the lunch line, including assisting students with condiments, opening milk cartons and other containers, dispensing napkins, etc
• Oversees the conduct, seating, and needs of students as they are seated in the lunch room in order to maintain an orderly lunchroom atmosphere by encouraging students to practice good table etiquette, to respect the feelings of others, and to refrain from sharing food with classmates
• Helps any parents, relatives, or visitors who may enter the lunchroom
• Arranges tables for the seating of students
• Assists with clean up of the lunchroom after each class has been dismissed and at the conclusion of each day’s lunchroom activities, and at additional times if required
• Knows the appropriate fire exits to use in case of emergencies
• Performs related work as required

• Monitored over 100 students at a time during their lunchtime to verify proper hygiene and eating, maintaining appropriate behavior within the cafeteria.
• 
  

• Responsible for entering clients' homes and ensuring the proper care of their pets.
• When necessary, provide pets with appropriate medication for their individual needs.
• Exercising, feeding, cleaning up after, and caring for our client's pets.
• Communicate with clients and the office after each visit.
• Asked to join the company's Admin Team in 2014.
• Maintained accurate records of each dog's walking habits and health conditions for client updates.
• Monitored canine behavior during walks to ensure safety and proper socialization with other dogs.