Amy Shenstone
Lake Worth,USA
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Seeking a part-time position evenings and/or weekends to compliment my career as an attorney.
Overview
25
25
years of professional experience
Work History
Attorney-At-Law
Shenstone Disability Group/Disability Help Group
01.2013 - Current
- Through my own firm, and also through contract work for multiple major national firms, I've represented thousands of clients in Social Security Disability appeals across the United States.
- Litigated in front of hundreds of federal Administrative Law Judges
- Cross-examined witnesses with precision to elicit key information and challenge credibility
- Drafted persuasive legal briefs, motions, and pleadings for submission to the court
- Conducted thorough legal research and analysis to develop effective case strategies
- Managed a caseload of over 900 active cases at any given time, ensuring all deadlines were met effectively
Bartender
Nepean Sailing Club
06.2017 - 08.2018
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
Server/Bartender
Cielo Restaurant
01.2006 - 01.2008
- Provided recommendations on menu items at fine-dining restaurant, based on customer preferences and dietary restrictions
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Developed strong product knowledge including ingredients used in dishes allowing me to provide detailed information about menu items
- Suggested daily specials based on fresh ingredients available resulting in increased sales
Server/Bartender
City Grill Restaurant
01.2004 - 01.2006
- Created signature cocktails that became popular among customers, contributing to an increase in repeat business
- Collaborated with the kitchen staff to create food and drink pairings for special events, enhancing the overall dining experience
- Developed and maintained relationships with regular customers
- Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts
Cocktail Server/Bartender
Aqua Night Club
09.2000 - 01.2002
- Organized and executed themed nights and promotional events to attract new customers, leading to an increase in foot traffic on those nights
- Managed cash handling procedures accurately, minimizing discrepancies and ensuring financial integrity of the bar's operations
- Implemented efficient workflow processes behind the bar to minimize wait times during peak hours
Education
Juris Doctor -
Nova Southeastern University, Shepard Broad Law Center
05-2012
Bachelor of Arts - History
University of Ottawa
05-2006
Skills
- Customer Service
- Communication
- Legal research and analysis
- Dispute Resolution
Languages
Fluent in English and French
Basic Spanish
Timeline
Bartender
Nepean Sailing Club
06.2017 - 08.2018
Attorney-At-Law
Shenstone Disability Group/Disability Help Group
01.2013 - Current
Server/Bartender
Cielo Restaurant
01.2006 - 01.2008
Server/Bartender
City Grill Restaurant
01.2004 - 01.2006
Cocktail Server/Bartender
Aqua Night Club
09.2000 - 01.2002
Juris Doctor -
Nova Southeastern University, Shepard Broad Law Center
Bachelor of Arts - History
University of Ottawa
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