Amy Sims
Dayton,OH
Summary
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Overview
20
20
years of professional experience
Work History
Team Leader/Team Member
iHeart Cleaning LLC
Dayton
10.2019 - Current
- Trained new employees on proper cleaning techniques, safety procedures, and equipment usage
- Conducted regular inspections to assess the quality of work performed by the cleaning staff
- Made sure cleanliness and sanitation standards were met by following established protocols and procedures
- Coached employees one-on-one to address specific skill gaps or performance issues identified during the training process
Senior Certified Pharmacy Technician (CPhT)
Walgreens
Dayton
02.2006 - 01.2019
- Managed inventory of medications, regularly conducting audits and restocking
- Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
- Processed insurance claims for patients' prescriptions using Walgreen's electronic software
- Collaborated with healthcare providers to obtain prior authorizations for certain medications when required by insurance companies
- Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols, etc
- Performed medication inventory reconciliation to identify discrepancies and prevent stockouts or overstock situations
- Managed patient profiles and updated information such as allergies, current medications, and contact details accurately in the pharmacy system
- Collaborated with healthcare providers to resolve insurance coverage issues or prior authorization requirements for specific medications
- Participated in staff meetings and training sessions to stay updated on new drugs, regulations, and best practices within the field of pharmacy
- Demonstrated proficiency in using pharmacy software systems for prescription processing, inventory management, and patient profile maintenance
Education
Bachelor of Science - Business Information Systems
Sinclair Community College
Dayton, OH12.2008
Certificate - Business in Personal Computers
Sinclair Community College
Dayton, OH01.2027
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Staff training
- Coaching and mentoring
- Documentation and reporting
- Quality improvement
- Flexible schedule
- Shift scheduling
Timeline
Team Leader/Team Member
iHeart Cleaning LLC
10.2019 - Current
Senior Certified Pharmacy Technician (CPhT)
Walgreens
02.2006 - 01.2019
Certificate - Business in Personal Computers
Sinclair Community College
Bachelor of Science - Business Information Systems
Sinclair Community College