Amy Smith
Washington Court House,Ohio
Summary
Experienced with managing business office operations, including administrative tasks and team coordination. Utilizes expertise to enhance productivity and streamline processes. Track record of implementing efficient office systems and fostering collaborative work environment.
Overview
26
26
years of professional experience
Work History
Business Office Manager
Woods Edge Rehab and Nursing
Cincinnati, OH
09.2025 - Current
- Oversaw daily operations ensuring compliance with healthcare regulations and standards.
- Managed financial reporting, budgeting, and payroll processes for optimal resource allocation.
- Implemented streamlined administrative procedures to enhance operational efficiency and reduce cost
- Managed Resident Accounts and Finances
- Assisted Residents in and out of State with Medicaid pending insuring needed insurance and financial security.
Business Office Manager
Harmony Court Rehab and Nursing
Cincinnati, OH
07.2023 - Current
- Oversaw daily operations ensuring compliance with healthcare regulations and standards.
- Managed financial reporting, budgeting, and payroll processes for optimal resource allocation.
- Implemented streamlined administrative procedures to enhance operational efficiency and reduce cost
- Managed Resident Accounts and Finances
- Assisted Residents in and out of State with Medicaid pending insuring needed insurance and financial security.
Business Office and Human Resources Manager
Crestwood Ridge Skilled Nursing and Rehab
Hillsboro, Ohio
02.2015 - Current
- Managing Accounts Receivable and Accounts Payable. Working with families and residents during the Medicaid pending process. Insurance verifications and authorizations. Managing resident funds. Triple check process for month end billing. Human Resources, Orientation of new hires and payroll.
Social Services and Activities Director
Four Seasons of Washington
Washington Court House, Ohio
03.2014 - 02.2015
- Management of Social Services, working with resident and family members, discharge planning, PASRR and LOC, documentation, planning and scheduling activities and outings. Maintaining activity staff, scheduling and training.
Admissions, Marketing and Social Services Director
Carlton Manor
Washington Court House, Ohio
01.2000 - 02.2014
- During the years of employment, I did many jobs. Moving up through the company, I did Activities, Medical Records, Staffing and Scheduling Coordinator, Human Resources Assistance, Admissions, Marketing and Social Services Director.
Education
Associate of Science - Humans Resources and Corrections
Hocking College
Nelsonville, Ohio06-2004
Juvenile Services and Social Work Assistant
Hocking College
Nelsonville, Ohio06-2004
Skills
- 26 years LTC experience, excellent verbal and written communications skills, able to multi-task in a fast-paced environment and able to adapt quickly in new environments and with changes as well as a fast learner Exceptional knowledge and skill with Medicaid and Medicare
- Deadline management
- Account reconciliation
- Office administration
- Office management
- Credit and collections
- Records management
- Administrative support
Timeline
Business Office Manager
Woods Edge Rehab and Nursing
09.2025 - Current
Business Office Manager
Harmony Court Rehab and Nursing
07.2023 - Current
Business Office and Human Resources Manager
Crestwood Ridge Skilled Nursing and Rehab
02.2015 - Current
Social Services and Activities Director
Four Seasons of Washington
03.2014 - 02.2015
Admissions, Marketing and Social Services Director
Carlton Manor
01.2000 - 02.2014
Juvenile Services and Social Work Assistant
Hocking College
Associate of Science - Humans Resources and Corrections
Hocking College