Amy Smith
Sales/ Project Manager
St Louis,MO
Summary
Experienced Project Manager skilled in project and personnel management, results-oriented, high-energy professional with a talent for leading by example and inspiring peak performance, dedicated to fostering strong and effective team relationships.
Overview
12
12
years of professional experience
Work History
Front Desk Coordinator
Esthetica Med Spa
11.2022 - 02.2023
- Working closely with the owner, completing Daily Desk activities while delivering excellent customer service ultimately contributes to Customer Retention
- Establishing a Rapport with Clients while"checking Checking In and Out" in our "Patient Now Portal"
- Applying Reward points from our Repete MD VIP program, AIIE' or Allergan Programs
- Booking next appointments while applying payments and teaching them pro
- Duct/aftercare/procedure knowledge
- Trying to get all customers to enroll in our VIP Program
- Work on" Super Bills for the next day including maintaining client files for Providers
- Opening and Closing Duties including Reconciling Cash collections at the end of the day
- Numbing patients when needed
Project Manager
Aci Exteriors
03.2015 - Current
- Oversee Day-to-Day Operations of production in a fast-paced Paced Environment with Emphasis on Customer service, which is Crucial for the company's personal Growth
- Strong Negotiation Skills
- Drone Operator (Detect Storm Damage and Photos for Insurance Purposes)
- Comfortable on a Computer
- Manage Google My Business Page
- Constant Communication with Team and Home Owners regarding Changes or Charges
- Work side-by-side with Insurance companies
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date
- I love a challenge. As project manager at ACI, I receive satisfaction by helping communities and homeowners through disaster and recovery processes.
Daytime Bartender
Tucker's Place South
03.2012 - Current
- Working Collaboratively in a fast-paced Paced Environment
- Crating a Memorable Guest Experience
- Complete Closing Duties to ensure Peers are set for Success the Next Shift
- Handling Money
- Excellent communication, Time Management and Organization Skills
- Use Good judgment when serving alcohol.
- Carefully inspect the identification of customers to verify age requirements for purchase of alcohol
- Maintained safety and sanitation standards
- Monitored bar inventory and promptly restocked low items before depletion
- Welcomed frequent visitors by name and explained new promotions.
Education
Associate of Science -
St Louis Community College
St. Louis, MO04.1999
Skills
- Customer Service
- Coordinate Events
- Train Employees
- Sales Activities
- Customer Relations
- Manage Budgets
- Account Reconciliation
- Advertising Techniques
- Greet Guests
- Project Management
- Business Administration
- Order Supplies
- Sales Strategies
Timeline
Front Desk Coordinator
Esthetica Med Spa
11.2022 - 02.2023
Project Manager
Aci Exteriors
03.2015 - Current
Daytime Bartender
Tucker's Place South
03.2012 - Current
Associate of Science -
St Louis Community College
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