AMY SOLMONSON

Adept at leveraging analytical skills and cross-cultural communication, I spearheaded quality improvement initiatives at primary care clinics and at PacificSource Health Plans, enhancing patient care outcomes.

Compostella: Camino de Santiago

• Certified Nursing Assistant (CNA) - Washington State
• First Aid
• CPR
• Wilderness First Aid (prior)

Bachelor of Arts, Public Health, Fort Lewis College, Durango, CO, Rural First Aid, Taught to Rural Villagers in Naung Boat, Myanmar, Student Leadership of the Month Award, International Club President, WellPAC Treasurer, Financial Allocation Board, School of International Training, Kunming, China, Community/Global Health with a Focus in Chinese Medicine, University College Cork, Cork, Ireland, Nutrition and Health Systems, Hopi and Navajo Reservation Water Systems and Irrigation Support

• Columbia Gorge Family Medicine, Hood River, OR, Quality Program Manager, 07/01/21, Present, Oversaw quality informatics, HIPAA and general program compliance for a Rural Health Clinic., Managed all quality incentive measures for multiple payers for the clinics 13,000 patients through working with internal and external stakeholders to drive QI efforts to improve patient care., Maintained internal programs and procedures to assist in meeting quality incentive metrics as set by the Columbia Gorge CCO, HRSA and the OHA., Supervised two team members who assisted in outreaching to patients to close gaps in care and engage patients in primary care., Presented monthly QI updates on quality performance to internal stakeholders., Developed all reporting and analytic support for internal department needs., Onsite lead for Epic training, support and Clinical Informatics., Managed grant fund writing, related management and reporting., Developed and implemented internal policies and procedures related to internal operations, OSHA, Emergency Management and HIPAA Compliance., Maintained clinics Rural Health Center standing with CMS by ensuring the following of applicable laws, regulations, and compliance information., Maintained clinics PCPCH Tier 4 standing with OHA by ensuring the following of applicable reporting and compliance., Managed internal IT infrastructure related projects by serving as the liaison with contracted offsite IT, served as onsite technical support for all employees., Served as the HIPAA Privacy and HIPAA Compliance Officer and worked closely with the Security Officer to ensure internal compliance with HIPAA.
• One Community Health, Hood River, OR, Population Health Program Manager, 01/01/21, 06/30/21, Managed several departments within the Population Health Program and lead quality improvement reporting for the organization., Supervised three team members who focused on quality and care gap outreach to improve clinical performance metrics., Developed programs and procedures to assist in meeting quality incentive metrics as set by the Columbia Gorge CCO, HRSA and the OHA., Program Manager of the Alternative Payment Care Methodology program (APCM), lead all reporting and development of work related to success of the program., Created new service site by developing a mobile medical unit program., Developed dashboards in Power BI to allow organizational stakeholders access to monitor quality improvement efforts., Delivered presentations to the board of directors to review progress on QI efforts, APCM performance and inform of future plans to increase performance on quality care gaps., Closely collaborated with the Coordinated Care Organization (CCO) to meet quality improvement measures., Managed an Oregon Role Practice Network (ORPRN) grant and a Rural Adolescent Vaccine Enterprise (RAVE) initiative focused on improving HPV vaccination rates in adolescents., Attended Clinical Advisory Panel meetings, as a guest, to stay informed of quality incentive performance in the Columbia Gorge CCO.
• One Community Health, Hood River, OR, Population Health Supervisor, 01/01/20, 12/31/20, Directed requirements associated with Quality Incentive Metrics (QIMs), ensuring all care teams, including providers and front office staff, were aware of workflow management to meet QIM requirements., Supervised the performance and tasks of two team members engaged in daily problem solving, and the perusal of gap lists to identify where patient care can be improved., Oversaw the management of quality incentive measures and all work related to alternative payment care methodology., Guided the development and initiation of programs related to mobile outreach, including health clinics provided from a motorhome, while communicating with community partners regarding quality data, including grants and research connected to the Oregon Health and Science University., Monitored a 13K patient panel by addressing and improving gaps in care, focusing on preventative care and patient engagement, and ensuring care teams are properly trained on how to address and document information in electronic health records., Served as the Interim Site Director of the Hood River Clinic from 05/01/20 through 10/31/20, overseeing daily operations, managing Covid-19 testing policies and procedures, leading daily meetings regarding Covid-19 testing and community outbreaks, and assisting with moving and packing up the entire clinic from the old building to a new one.
• One Community Health, Hood River, OR, Population Health Coordinator, 03/01/19, 01/31/20, Lead quality improvement efforts related to QIMs as set by the OHA., Collaborated with care teams across all areas of the clinic, including dental, behavioral, and medical, to improve QI efforts., Co-facilitated a Sustainable Relationships in Community Health (SRCH) grant from OHA to improve rates on Screening Grief Intervention and Referral to Treatment (SBIRT) initiatives in addition to colon cancer and smoking cessation screenings.
• One Community Health, Hood River, OR, Population Health Assistant, 09/01/18, 03/31/19, Conducted patient outreach related to Quality Improvement., Developed the Population Health Department through the creation of policies and procedures related to quality improvement and health outcome measures., Collaborated with the Clinical Operations Director to address care gaps identified by the OHA.
• Glenwood Elementary - Battle Ground School District, Battle Ground, WA, Math Instructional Assistant, 09/01/17, 06/30/18, Lead small group instruction for math foundational skills to young learners., Worked with an average of three to four at-risk learners ages five to 10 to develop math skills., Designed lesson plans through the Bridges Intervention Program.
• Elementare Martiri de Belfiore, Mantova, Italy, English Teacher, 01/01/17, 12/31/17, Delivered instruction to pre-intermediate, intermediate, and upper-intermediate classes of 15 to 20 students in an Italian elementary school., Developed conversational English and pronunciation abilities in students., Ensured students remained engaged through the use of music and games to present an exciting learning environment in exploring a new language.
• Engineers Without Borders, Durango, CO, Public Health/Engineering Support, 01/01/15, 12/31/16, Aide in engineering components of designing a water system in Myanmar., Attended weekly meetings and workshops., Worked alongside community members to construct the system and provide education on the process while understanding current health profiles, and identifying areas of need., Created a health and safety plan for the protection of students and a professional team., Designed educational programs for children and adults on the importance of water sanitation and disease prevention while building a connection between cultures.