Lisa C. Easter
Lusby,MD
Summary
Searching for an administrative position that allows me to apply my knowledge and skills, including those related to budgeting, leadership, team management, problem-solving and oral and written communication.
Strong background in healthcare and patient services with excellent record. Committed to providing every patient with supportive, cost-effective care, alleviating symptoms, and helping to resolve underlying concerns. Skilled in responding to emergencies, updating charts, and educating patients and families.
Overview
26
26
years of professional experience
Work History
Population Health Project Coordinator
Calvert Internal Medicine Group
01.2021 - Current
- Currently working as a Population Health Project Coordinator for a large medical practice.
- I am responsible for maintaining the care of our diabetic patients and ensuring they are obtaining the appropriate measures to keep their condition under control.
- As of now there are 500 patients that I am assisting in meeting these metrics.
- Completing retinal eye exams for our diabetic patients with the use of Topcon retinal screening equipment and reporting the results to patients requesting provider.
- Responsible for the maintenance of the equipment as well as entering the appropriate information into the practice database to ensure proper billing.
- Coordinate Annual Diabetic Exams for 14 Physicians.
- Complete pre appointment assessment with patient to prepare the provider prior to the appointment.
- Ensure the patient has completed the required lab work associated with the visit.
- Responsible for tracking each exam completed and providing a monthly report to Administration.
- Coordinate and lead our required quarterly meetings for PFAC (Patient Family Advisory Council) for all 3 offices.
Certified Enrollment Navigator
Seedco- Maryland Health Connection
01.2011 - 01.2021
- Completed training and obtained certification for Navigator through the Maryland Health Benefits Exchange.
- Provided outreach and education to uninsured or underinsured individuals in Maryland.
- Distributed information about eligibility requirements for applicable federal premium subsidies and cost-sharing assistance, eligibility for Medicaid, and how to enroll in Medicaid and Qualified Health Plans.
- Facilitated plan selection based on the needs of the individual seeking to enroll; assessment of tax implications and premium and cost sharing requirements; and facilitate application, enrollment, renewal, and disenrollment.
- Assisted with eligibility determinations and enrollment into Medicaid and MCHP programs which includes application, redeterminations, changes of circumstances and selection of managed care organizations.
- Provided ongoing support with respect to issues relating to eligibility and enrollment in Medicaid and QHPs in the Individual Exchange.
- Reported on client interactions and enrollments, case updates, and outreach efforts using customer relationship management database.
Admissions Specialist
Woodbine Rehabilitation and Healthcare Center
01.2000 - 01.2003
- Organized information and sent requests, updates, and messages to appropriate personnel (such as the Admissions Director, Administrators, etc.) and follows up in a timely manner.
- Creates reports, mailings, lists, etc.
- Inputs transfer information into the school database.
- Manages and inventories admissions storage and storage areas.
- Competency with Outlook, Excel, Word, PowerPoint, and MS Windows.
- Committed to providing every patient with supportive, cost-effective care, alleviating symptoms, and helping to resolve underlying concerns.
- Skilled in responding to emergencies, updating charts, and educating patients and families.
- Conversational skills in English.
- Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive patient satisfaction.
- Resourceful and well-organized with excellent leadership and team building record.
- Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives.
- Dedicated and hardworking with internal drive to deliver excellence.
- Tactical team builder with strong background in training and team development.
- Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Education
Associate of Science - Criminal Justice
Columbia Southern University
Orange Beach, AL 01.2026 - 11.2025
High School -
THOMAS STONE HIGH SCHOOL
Waldorf, MarylandSkills
- Data entry
- Report generation
- Patient care coordination
- Project planning
- Administration and reporting
- MS office
References
- Elizabeth Conty, Former Supervisor Seedco, (202) 903-3421
- John Lease, Practice Administrator, (Direct Supervisor) Calvert Internal Medicine Group, (410) 535-2005
- Joanna Haas, Personal Reference, (252) 259-5051
Timeline
Associate of Science - Criminal Justice
Columbia Southern University
01.2026 - 11.2025
Population Health Project Coordinator
Calvert Internal Medicine Group
01.2021 - Current
Certified Enrollment Navigator
Seedco- Maryland Health Connection
01.2011 - 01.2021
Admissions Specialist
Woodbine Rehabilitation and Healthcare Center
01.2000 - 01.2003
High School -
THOMAS STONE HIGH SCHOOL