Lisa Easter

• Responsible for maintaining the care of our diabetic patients and ensuring they are obtaining the appropriate measures to keep their condition under control. As of now there are 500 patients that I am assisting in meeting these metrics.
• Completing retinal eye exams for our diabetic patients with the use of Topcon retinal screening equipment and reporting the results to patients requesting provider. Responsible for the maintenance of the equipment as well as entering the appropriate information into the practice database to ensure proper billing.

• Coordinate Annual Diabetic Exams for 14 Physicians. Complete pre appointment assessment with patient to prepare the provider prior to the appointment. Ensure the patient has completed the required lab work associated with the visit.

• Responsible for tracking each exam completed and providing a monthly report to Administration. • Coordinate and lead our required quarterly meetings for PFAC (Patient Family Advisory Council) for all 3 offices.

• Completed training and obtained certification for Navigator through the Maryland Health Benefits Exchange.
• Provided outreach and education in to uninsured or underinsured individuals in Maryland.
• Distributed information about eligibility requirements for applicable federal premium subsidies and cost-sharing assistance, eligibility for Medicaid, and how to enroll in Medicaid and Qualified Health Plans.
• Facilitated plan selection based on the needs of the individual seeking to enroll; assessment of tax implications and premium and cost sharing requirements; and facilitate application, enrollment, renewal and disenrollment.
• Assisted with eligibility determinations and enrollment into Medicaid and MCHP programs which includes application, redeterminations, changes of circumstances and selection of managed care organizations.
• Provided ongoing support with respect to issues relating to eligibility and enrollment in Medicaid and QHPs in the Individual Exchange.
• Reported on client interactions and enrollments, case updates, and outreach efforts using customer relationship management database.

• As Admissions Assistant, my responsibility was to provide administrative support to the Admissions department throughout the process while exemplifying the core values of Woodbine RNC in performing all job responsibilities.
• Admissions Assistant role is comprised of three major areas: Administrative Support, Information Management meeting with potential Patients/ and/or Family Members to sign Admissions contract.
• My position's first priority was to assist the Admissions Director., administrative support will also include other departments and events in addition to Admission duties Answers Admissions department phones, emails, and greets in-person visitors.
• Organized information and sent requests, updates, and messages to appropriate personnel (such as the Admissions Director, Administrators, etc.) and follows up in a timely manner.
• Creates reports, mailings, lists, etc.
• Inputs transfer information into the school database.
• Manages and inventories admissions storage and storage areas.
• Competency with Outlook, Excel, Word, PowerPoint, and MS Windows.