Amy Solomovitz

• Conducted thorough research on destinations and accommodations to provide accurate information to travelers.
• Delivered exceptional customer service by promptly addressing inquiries via phone, email, or in-person meetings.
• Researched cruises, airfare options and siteseeing options to best meet client expectations.
• Developed tailored plans catering to niche markets such as adventure travel or luxury vacations which ultimately led to an expanded client base.
• Managed complex travel arrangements for high-profile clients, ensuring a seamless experience.
• Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
• Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
• Educated clients on necessary travel documents, insurance options, and safety precautions for each destination.

• Delivered level of service to customers in effort to build upon relationships for future clients.
• Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
• Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
• Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
• Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
• Eliminated inefficiencies and process gaps to improve function of [Type] team.
• Coordinated solutions and communicated with [Job title]s to direct daily operations.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed and motivated employees to be productive and engaged in work.

Bookings for the Pharmaceutical Companies.

Airline, hotel bookings and tours/excursions sales. Trains transportation & Cruises.

Prints of the details of the itineraries and schedules. Vauchers. Airline tickets.

Sales of all related the Travel Industry Market.

I have been in charge and control of all the customers and passengers needs, details and aspects for their vacations, and in general absolutely all of their travel requests. Arranged for them all the bookings, reservations with airlines, hotels, transfers, tour excursions, etc.

Organization from start to finish of large groups scale for seasonal and vacation holidays in Venezuela and for Pharmaceutical Industry and corporations like Vivax Pharmaceuticals, and Beecham laboratories.

International Singles and friendships festivals getaways, congresses and conventions, putting it all my dedication and attention to the smallest detail in of their custom travel needs, flights, hotels, transfers, tours and excursions at the destination of the Event. The same for other touristic destinations requests in the country. Control of all the arrangements for them to arrive earlier or leave later of the Event dates.

Personal presence and passenger assistant before, during and after the Event, airports and hotel protocols assistance during check in and check out times, as well as passengers emergencies giving the most help to assist them.

Management of corporate accounts and single family vacations

with all the requirements of their trips.

I have been in charge and control of all the customers and passengers needs, details and aspects for their vacations, and in general absolutely all of their travel requests. Arranged for them all the bookings, reservations with airlines, hotels, transfers, tour excursions, etc.

Organization from start to finish of large groups scale for seasonal and vacation holidays in Venezuela and for Pharmaceutical Industry and corporations like Vivax Pharmaceuticals, Gynopharm and Beecham laboratories.

International Singles and friendships festivals getaways, congresses and conventions, putting it all my dedication and attention to the smallest detail in of their custom travel needs, flights, hotels, transfers, tours and excursions at the destination of the Event. The same for other touristic destinations requests in the country. Control of all the arrangements for them to arrive earlier or leave later of the Event dates.

Personal presence and passenger assistant before, during and after the Event, airports and hotel protocols assistance during check in and check out times, as well as passengers emergencies giving the most help to assist them.

Management of corporate accounts and single family vacations

with all the requirements of their trips.

Bookings for the Pharmaceutical Companies.
Airline, hotel bookings and tours/excursions sales. Trains transportation & Cruises.
Prints of the details of the itineraries and schedules. . Airline tickets.
Sales of all related the Travel Industry Market.