Amy Esmeralda
Alhambra,CA
Summary
Enthusiastic professional experienced with working in a recreational facility. Highly organized and motivated worker with excellent interpersonal and communication skills, as well as a passion for helping people become more active. Experienced in providing exceptional customer service, meeting safety protocols, and helping to ensure a positive experience for all. Skilled Lifeguard consistently remains calm and focused in stressful environments. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lifeguard
City Of Rosemead
06.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules..
- Provided friendly customer service to guests and addressed concerns.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- I am working for the same city,company, and location just different position.
Aquatic Attendant
City Of Rosemead
08.2023 - 05.2024
- Assisted with aquatic events organization, contributing to their success and positive feedback from participants.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and check transactions with excellent accuracy levels.
- Identified and resolved discrepancies and errors in customer accounts.
Education
High School Diploma -
San Gabriel High School
05.2023
Skills
- Basic Maintenance
- Safety Awareness
- Active Learning
- Teamwork and Collaboration
- Chemical Level Testing
- Customer and Service-Oriented
- Lifeguard certification
- First Aid/CPR/AED
Additional Information
Assisted with special events planning including scheduling, setup and breakdown. Ensured all guests followed posted rules and regulations while using the facility. Assisted with cleaning, setting up and breaking down of pool equipment. Performed some maintenance on aquatic facilities such as testing water chemistry. Operated cash registers accurately to process payments from customers. Handled customer complaints in a professional and courteous manner. Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns. Greeted customers in a friendly and professional manner, ensuring customer satisfaction. Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
Careerobjective
- 08/2023-06/2024, Aquatic Attendant, for the City of Rosemead
- 06/2024-Present, Lifeguard, for the City of Rosemead
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lifeguard
City Of Rosemead
06.2024 - Current
Aquatic Attendant
City Of Rosemead
08.2023 - 05.2024
High School Diploma -
San Gabriel High School
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