AMY SPENCER
Granbury,TX
Summary
Medical Records Specialist with significant experience in managing patient information and ensuring data accuracy. Adept at utilizing electronic health record systems and safeguarding patient confidentiality. Strong focus on teamwork and adaptability, consistently meeting organizational goals and supporting colleagues. Known for reliability, effective communication, and results-driven mindset.
Overview
25
25
years of professional experience
Work History
Medical Records Specialist
Lexa Records
05.2019 - Current
- Print the requested medical records for insurance company claims from multiple applications and websites.
- Help out with miscellaneous projects within the company.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Kept accurate log of requests for medical information and records.
Scheduling Supervisor
Home Instead Senior Care
11.2018 - 04.2019
- Schedule caregivers by matching the client's needs with caregiver's skills and temperament
- Filling schedule for clients on a regular or changing schedule
- Take weekend or evening call
- Help the recruiting department with interviews, drug tests, phone screens and reference checks
- Run a daily overtime report to help maintain and adjust the schedule accordingly
- Take client and caregiver inquiries by phone
Department Assistant
Texas Health Resources
01.2015 - 08.2015
- Scheduled presurgical and surgical appointments
- Maintained the departments payroll
- Ordered supplies and put together next day charts
- Also checked in patients in the presurgical department when needed
Centralized Scheduling Specialist
Texas Health Resources
10.1999 - 01.2015
- Scheduled patient appointments
- Checked in patients
- Performed clerical duties
- Kept department well stocked with supplies
- Super user for several computer programs for the department
- Department trainer
Education
HIGH SCHOOL DIPLOMA - NJROTC
JOSHUA HIGH SCHOOL
05.2000
CAREER DIPLOMA - Online Medical Transcription course
ASHWOTH COLLEGE
05.2018
Skills
- Good problem solver
- Medical Terminology
- Team player
- Understands medical procedures
- Willingness to learn
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Medical records management
- Records request handling
- Medical office administration
Accomplishments
- 2005 Shining Star award
- 2013 June Department employee of the month
- 2014 October Promise Maker Nominee
- 2018 Soldiers Angels Volunteer Appreciation Award
Timeline
Medical Records Specialist
Lexa Records
05.2019 - Current
Scheduling Supervisor
Home Instead Senior Care
11.2018 - 04.2019
Department Assistant
Texas Health Resources
01.2015 - 08.2015
Centralized Scheduling Specialist
Texas Health Resources
10.1999 - 01.2015
CAREER DIPLOMA - Online Medical Transcription course
ASHWOTH COLLEGE
HIGH SCHOOL DIPLOMA - NJROTC
JOSHUA HIGH SCHOOL
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