Amy Steinlight
Acworth,GA
Summary
Customer-focused professional with successful 20+ year experience in retail, customer service, and management.
Overview
11
11
years of professional experience
Work History
Studio Manager
Hotworx 24, Infrared Fitness Studio
05.2022 - 04.2024
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
Substitute Teacher
Brookwood Christian Language School
08.2018 - 12.2021
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Assistant Manager
Mostly Mutts
01.2021 - 07.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Service Unit Manager
Girl Scouts
08.2013 - 05.2020
- Responsible for several troops leaders training, engagement and community projects
Skills
- Client rapport
- Creative Direction
- Customer Service
- Customer Relationship Management
- Administration and Reporting
Affiliations
- Mostly Mutts Animal Rescue
Additional Information
Throughout my working career I have always been involved in customer relationship, management and tasking. Over the years I have developed my skills in working with a variety of employees, customers and vendors. My goal is to obtain a job that can not only benefit from my experience but also allow me to continue to grow in areas of marketing and social media.
Timeline
Studio Manager
Hotworx 24, Infrared Fitness Studio
05.2022 - 04.2024
Assistant Manager
Mostly Mutts
01.2021 - 07.2021
Substitute Teacher
Brookwood Christian Language School
08.2018 - 12.2021
Service Unit Manager
Girl Scouts
08.2013 - 05.2020
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