Amy Stephens
Bay Minette
Summary
Experienced in managing front desk operations, ensuring a welcoming environment for clients while handling incoming calls and directing inquiries efficiently. Developed strong relationships with clients through effective communication and personal care assistance, fostering trust and comfort. Demonstrated proficiency in scheduling appointments and maintaining updated calendars to optimize service delivery. Skills include medication management, client safety protocols, and health monitoring, relevant to the role of Receptionist.
Overview
14
14
years of professional experience
Work History
Caregiver
Serenity Hearts
Atmore
01.2021 - Current
- Assisted clients with daily living activities and personal hygiene routines.
- Supported medication management and ensured timely administration of prescribed doses.
- Developed and maintained strong relationships with clients to foster trust and comfort.
Receptionist
T&M heating and air
Bay Minette
03.2017 - 01.2021
- Managed front desk operations and ensured a welcoming environment for clients.
- Handled incoming calls and directed inquiries to appropriate departments promptly.
- Scheduled appointments for service technicians and maintained updated calendars.
Front Desk Receptionist
Muskgoee Inn
Atmore
03.2011 - 02.2017
- Greeted guests and clients warmly upon arrival at the front desk.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled appointments and maintained an organized calendar for staff members.
Education
High School Diploma -
Baldwin County High School
Bay Minette, AL05-2005
Skills
- Medication management
- Personal care assistance
- Client safety protocols
- Health monitoring
Timeline
Caregiver
Serenity Hearts
01.2021 - Current
Receptionist
T&M heating and air
03.2017 - 01.2021
Front Desk Receptionist
Muskgoee Inn
03.2011 - 02.2017
High School Diploma -
Baldwin County High School