Amy Stinnett

• Oversaw daily store operations, ensuring adherence to company policies
• Directed daily store operations, ensuring optimal staffing and inventory management.
• Managed budgeting processes, controlling expenses while optimizing store performance metrics.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• This location is a Clearance store, always changing over new product.
• All Management requirements for this job.

Worked for Hanes for overall 24 years in which I worked my way up to Floor Supervisor to Assistant Manger to Store Manger. Closed one location in Pigeon Forge due to Mall Closing. Finished working For Hanes in #3 Hanes Outlet at Tanger Sevierville location. Hanesbrands closed all retail outlets or I would still be with them.

I did all Management duties while I worked for them.

• Efficiently managed multiple tables in a fast-paced environment, ensuring timely order delivery.
• Collaborated with kitchen staff to facilitate seamless communication and order accuracy.
• Implemented improvements in workflow to optimize table turnover and reduce wait times.
• Assisted in inventory management by tracking stock levels of food and beverage supplies.
• Resolved customer complaints effectively, maintaining positive relationships with patrons.
• Developed strong rapport with regular customers, fostering loyalty and repeat business.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.