Amy Sutton
Plaistow,NH
Summary
Adept Residential Manager at Bridgewell, leveraging a diligent work ethic and intellectual empathy to exceed quality care standards and enhance team performance. Excelled in staff development, financial management, and client advocacy, achieving significant improvements in program efficiency. Skilled in verbal communication and adept at fostering relationships with families and clinical teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Residential Manager
Bridgewell
Peabody, MA
04.2023 - Current
- Ensure program and accreditation standards for quality of care are met, including documentation and treatment plans.
- Meet staffing needs through scheduling, hiring, and managing per diem staff.
- Conduct monthly staff supervisions and team meetings; provide coaching, mentorship, and performance evaluations.
- Ensure that staff certifications and training are up to date.
- Collaborate with clinical and nursing teams, and work with guardians and families on care issues.
- Manage program financial responsibilities, and assist people served with financial needs. Provide direct care when necessary, and support community outings and family meetings.
- Maintain confidentiality of personal health information, and comply with HIPAA.
Paraprofessional
Haverhill High School Life Skills
Haverhill, MA
09.2021 - 04.2023
- Instructed high school students with moderate to severe disabilities.
- Helped implement behavior management strategies for individual students.
- Creating lesson plans focused on academics and life skills, following a regimented routine, and taking data for progress reports
- Applied positive reinforcement to redirect negative behaviors.
- Supported classroom teacher with daily instruction and management of student activities.
- Served as lead teacher during the extended school year.
Homemaker
01.2012 - 01.2018
- Working hand in hand with therapist to better the future of my children
- Therapies included Applied behavior analysis, physical therapy, occupational therapy and speech therapy
- 40 hours plus a week
- Using learned techniques to carry over in a home setting even today
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
12-2024
Skills
- Intellectual Empathy
- Goal-Oriented
- Diligent Work Ethic
- Dedicated Professional
- Efficient Organizer
- Client advocacy
- Verbal and written communication
Certification
- MAP (Medication Administration Program) Certified
- PABC Certified
- CPR Certified
Affiliations
- I am a dedicated coach for the Special Olympics.
References
References available upon request.
Timeline
Residential Manager
Bridgewell
04.2023 - Current
Paraprofessional
Haverhill High School Life Skills
09.2021 - 04.2023
Homemaker
01.2012 - 01.2018
Bachelor of Arts - Psychology
Southern New Hampshire University