Amy Sward
Hastings
Summary
Highly motivated, energetic graduate with strong work ethics, communication, and professional goals. Maintain excellent research organization, time management, and problem assessment/resolution. Passionate about helping others. Ability to work in a face paced environment with attention to detail. Seeking for a job that's challenging with a healthy work environment where I can utilize my skills and knowledge efficiently.
Overview
8
8
years of professional experience
Work History
Court Operations Clerk/Customer Service
Dakota County District Court
09.2024 - Current
- Managing incoming calls and customer service inquiries
- Assisting court users with procedures, case information, scheduling hearings, and general court operations
- Ensuring a positive and respectful interaction by clearly communicating courts rules and expectations, addressing complaints, and providing guidance on navigating the legal system
Court Operations Clerk (Temp)
Dakota County District Court
01.2024 - Current
- I worked in the Probate and Family Department as a temporary Court Operations Clerk
- Some main duties include, e-Filing documents for the PWBR Centralized Unit, Guardian/ Conservatorship notice to file or appear report, Quality Assurance, supporting at home staff with printing/certifying documents, processing mail, Demand for Notice, Written Statement of Claim, Commitment file Exhibit Return, and I have shadowed court hearings for a view of court processes
Credentialing Specialist
Atlas Credentialing Solutions
04.2018 - Current
- Ensure that medical staff members' maintain current credentials and licenses to work legally in their field or specialty
- Verify providers are up to date on their continuing education requirements
- Monitor upcoming renewal dates and work with medical staff to advise them of the required steps to maintain their credentials
First Grade Teacher
Summit charter school/Success Academy
10.2016 - 03.2018
- Preparing lesson plans, teaching classes and evaluating student progress
- Encouraging students and acting as teacher-advisor for students
- Maintaining discipline in the classroom
- Grading and parent teacher conferences
Education
Bachelor of Arts - Criminal Justice
Metropolitan State University
01.2015
Skills
- Criminal law knowledge
- Ethical
- Positive attitude
- Skilled multitasker
- Computer savvy
- Focused and driven
- Teaching
- Communication skills
- Patience
- Leadership
- Computer skills
- Classroom Management
Personal Information
Authorized To Work: US
Accomplishments
I am currently enrolled in the Court Ambassador Program and I am apart of the Wellness Committee.
Timeline
Court Operations Clerk/Customer Service
Dakota County District Court
09.2024 - Current
Court Operations Clerk (Temp)
Dakota County District Court
01.2024 - Current
Credentialing Specialist
Atlas Credentialing Solutions
04.2018 - Current
First Grade Teacher
Summit charter school/Success Academy
10.2016 - 03.2018
Bachelor of Arts - Criminal Justice
Metropolitan State University
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