Desiree Thomas
Law Enforcement
Reisterstown,MD
Summary
Dynamic professional with extensive experience in law enforcement and public safety, notably with the Maryland Transit Administration. Proven ability in emergency response and efficient records management, coupled with strong ethical standards. Recognized for maintaining courtroom order and ensuring safety, while fostering trust within diverse communities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Bailiff
HOWARD COUNTY DISTRICT COURT
Howard County , MD
01.2024 - Current
- Ensured courthouse security by detecting unauthorized objects with thorough checks.
- Exceeded expectations as an official representative of the court system.
- Identified unlawful activities in courtroom vicinity.
- Keeping the judge safe from patrons attending court.
- Assisted the judge by calling witnesses to testify, swearing them in, and ensuring they remain until excused.
Entrepreneur
Yummy Tummy's
Reisterstown, MD
04.2022 - Current
- Oversaw inventory and handled documentation.
- Assembled meals using preservative-free and natural materials.
- Developed and updated website and social media profile pages to market products and services.
- Expanded business operations to new markets, achieving a broader customer base.
- Established pricing structures for products and services.
- Developed business plans and strategies for new product launches.
School Van Driver
ZUM Transportation Services
Howard County, Maryland
08.2023 - 01.2024
- Ensured that all safety regulations were met while driving the van.
- Performed pre-trip inspection of vehicle before each trip.
- Adhered to traffic laws at all times while operating vehicle.
- Transported children and young adults safely to and from school.
Records Administrator 1/ Police Officer
Maryland Transit Administration Police
10.2019 - 08.2022
- Prepared weekly mileage reports for the entire fleet.
- Compiled daily PPE reports and uniform/equipment evaluations.
- Managed ECU operations, overseeing evidence handling from arrests.
- Handled transportation of weapons and controlled substances to Maryland State Police laboratory on a set schedule.
- Oversaw allocation of departmental gear in the quartermaster role.
- Ensured proper maintenance and integrity of documented evidence.
- Streamlined suspect fingerprinting and officer enrollment procedures.
- Reviewed collected data to identify the best course of action.
- Managed the transportation and inspection of new fleet vehicles.
- Communicated vehicle preliminary maintenance details to departmental leadership.
- Participated in MTA strategic meetings for data collection.
- Conducted new hire interviews.
Police Officer
Maryland Transit Administration
02.2010 - 10.2019
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Responded to emergency calls for service and provided assistance as needed. Enhanced public safety by conducting routine patrols.
- Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Arrested suspects following established procedures while exercising caution and good judgment.
Housing Assistant
Metropolitan Baltimore Quadel
01.2009 - 01.2010
- Ensured compliance with local housing regulations and guidelines through regular inspections and reporting.
- Participated in ongoing professional development opportunities related to housing assistance best practices.
- Collaborated effectively with community agencies to provide support services for tenants.
- Educated tenants on their rights and responsibilities, fostering clear communication channels within the community.
- Provided exceptional customer service to prospective tenants during property tours and application processes.
Front Desk Receptionist/Human Resources Assistant
Dunbar Armored
Baltimore County , MD
03.2002 - 02.2009
- Engaged guests warmly upon arrival and efficiently coordinated check-ins.
- Ensured the front office was well-maintained to promote a positive experience for both visitors and employees.
- Arranged and confirmed meeting schedules with attention to detail.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Operated multi-line telephone system, transferring callers to designated personnel efficiently.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Entered payroll for all employees in all departments.
- Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
Education
High School Diploma -
Northwestern High School
Baltimore, MD06.2000
Some College (No Degree) - Criminal Justice
Police Academy
Sykesville, MDSkills
- Bookkeeping
- Accurate Data Entry
- Public Safety Awareness
- Self-defense techniques
- Strong Ethical Standards
- Firearms Proficiency
- Adaptability in High-Stress Situations
- Courtroom Procedures Knowledge
- Courtroom order
- Emergency Response
- Arrest procedures
- Efficient Records Management
- Witness swearing-in
- Evidence management
- Basic first aid
Certification
Maryland Police Training Commission Certification, 06/01/16, 06/01/18
Personal Information
Willing To Relocate: Anywhere
Work Authorization
Authorized to work in the US for any employer
Timeline
Bailiff
HOWARD COUNTY DISTRICT COURT
01.2024 - Current
School Van Driver
ZUM Transportation Services
08.2023 - 01.2024
Entrepreneur
Yummy Tummy's
04.2022 - Current
Records Administrator 1/ Police Officer
Maryland Transit Administration Police
10.2019 - 08.2022
Police Officer
Maryland Transit Administration
02.2010 - 10.2019
Housing Assistant
Metropolitan Baltimore Quadel
01.2009 - 01.2010
Front Desk Receptionist/Human Resources Assistant
Dunbar Armored
03.2002 - 02.2009
High School Diploma -
Northwestern High School
Some College (No Degree) - Criminal Justice
Police Academy
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