Amy Theisen
Great Falls,MT
Summary
Dynamic professional excelling in teamwork and collaboration. Enhanced patient data integrity by 20% through diligent audits at Great Falls Clinic Hospital. Adept at problem-solving and fostering positive relationships, leveraging EHR systems to streamline processes and improve efficiency. Dependable and adaptable, committed to delivering exceptional service and support.
Overview
15
15
years of professional experience
Work History
BOA
Edward Jones
11.2023 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Medical Records Clerk
Benefis Healthcare
06.2020 - 10.2023
- Maintained accurate patient records through diligent data entry and verification processes.
- Processed medical record requests, ensuring compliance with privacy regulations and timely delivery.
- Implemented electronic health record (EHR) systems, enhancing accessibility and efficiency of patient information.
- Collaborated with healthcare staff to resolve discrepancies in medical documentation effectively.
Medical Records Clerk
Great Falls Clinic Hospital
07.2017 - 06.2020
- Conducted routine audits of medical records for accuracy, improving overall data integrity.
- Trained new clerical staff on record-keeping procedures and EHR functionalities.
- Streamlined filing processes, reducing retrieval time for patient information significantly.
- Assured adherence to regulatory requirements in managing confidential patient data securely.
Behavioral Health Specialist
Center for Mental Health
03.2013 - 06.2017
- Implementated individualized treatment plans for diverse populations.
- Conducted comprehensive assessments to identify client needs and establish goals.
- Advocated for clients' rights, enhancing access to community resources and services.
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Collaborated with multidisciplinary teams to coordinate holistic care approaches.
- Worked closely with children in the schools and in their homes on goals that were set by their team.
Aide, Autistic Kids
Quality Life Concepts
10.2010 - 03.2013
- Supported educational development through individualized learning plans and tailored activities for autistic children.
- Collaborated with therapists to implement behavioral interventions and strategies to enhance communication skills.
- Monitored daily progress, documenting observations to adapt approaches based on individual needs and responses.
- Facilitated social interactions among peers, promoting inclusion and effective communication in group settings.
Education
High School Diploma -
Great Falls School
Great Falls, MTSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Great with kids
Timeline
BOA
Edward Jones
11.2023 - 12.2025
Medical Records Clerk
Benefis Healthcare
06.2020 - 10.2023
Medical Records Clerk
Great Falls Clinic Hospital
07.2017 - 06.2020
Behavioral Health Specialist
Center for Mental Health
03.2013 - 06.2017
Aide, Autistic Kids
Quality Life Concepts
10.2010 - 03.2013
High School Diploma -
Great Falls School