Amy Thorpe Holle
Huntington Beach,CA
Summary
Multi-talented Event Staff versed in pre-event, event and post-event support. Personable, upbeat and focused on making events successful with efficient and organized support. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
2
2
years of professional experience
Work History
Event Staff Member
The Shed BBQ & Blues Joint
02.2023 - 05.2023
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Oversaw event operations to keep running smoothly.
- Planned and maintained event timelines to track milestones and successfully reach event goals.
Bartender
The Shed BBQ & Blues Joint
08.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Finbomb
01.2021 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor of Arts - Sociology
Louisiana State University And A&M College
Baton Rouge, LA05.2023
Skills
- Preparing for Events
- Customer Care
- Catering Events
- Craft Cocktail Preparation
- Food and Beverage Management
- Bartending License
Timeline
Event Staff Member
The Shed BBQ & Blues Joint
02.2023 - 05.2023
Bartender
The Shed BBQ & Blues Joint
08.2022 - 05.2023
Server
Finbomb
01.2021 - 07.2022
Bachelor of Arts - Sociology
Louisiana State University And A&M College
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