Amy Tortolini

• Managed the day-to-day operations of a busy convenience store
• Managed staff of 8-10 employees
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Managed Payroll and scheduling for store associates by using Paylocity program
• Maintained retention by identifying qualified applicants, interviewing and encouraging employee productivity
• Managed inventory, Invoicing and audits using POS and PDI systems
• Enhanced store appearance by maintaining cleanliness and visually appealing displays that showcased products effectively.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Effectively managed the day-to-day operations of a busy convenience store

● Managed Payroll and Scheduling for store associates by using Paylocity program

● Oversaw and provided customer service leadership, training, and coaching

● Maintained retention by identifying qualified applicants, interviewing and encouraging

employee productivity

● Ordered products, Managed inventory, Handled Invoicing and assisted with successful

store audits

● Maintained a clean, safe environment by complying with all health and sanitation

procedures to ensure the store is presentable and that all products are in-stock

• Handled Cash, Credit Card Purchases and Fuel Transactions
• Ensured proper food preparation and maintained a clean, safe and welcoming store environment
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory using a hand held PDI system ensuring proper stock levels and timely replenishment of merchandise.