Amy Urzua
LEBANON,TN
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Delivery Driver
DoorDash
LEBANON, TN
11.2024 - Current
- Delivered food orders promptly and efficiently to customers' locations.
- Followed navigation routes to ensure timely deliveries in various weather conditions.
- Communicated with customers regarding order status and delivery updates.
- Inspected packages for accuracy before leaving restaurants for delivery.
- Coordinated with restaurant staff to confirm order details and readiness.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
Cashier /Food Packer
Ricebox
LEBANON, TN
05.2026 - 07.2026
- Handled cash and credit card payments using point-of-sale system effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer transactions efficiently and accurately at fast-casual restaurant.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with menu inquiries and provided recommendations on dishes.
- Maintained clean and organized work environment to enhance customer experience.
- Collaborated with team members to ensure smooth service during busy hours.
- Stocked shelves and replenished supplies to support daily operations at restaurant.
- Worked closely with front-end staff to assist customers.
- Performed other duties as assigned by management.
Education
Lebanon Highschool
LEBANON, TN08-2026
Skills
- Route navigation
- Active listening
- Customer service
- Customer interaction
- Attention to detail
- Time management
- Effective communication
- Clear communication
- Team collaboration
- Active listening
- Spanish fluency
- Problem solving
- Positive attitude
- Positive attitude
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
• Culinary Arts (Jan. 2025 - On going)
• Guitar Lessons (Aug. 2024 - On going)
• Public Speaking Lessons (Aug. 2025 - Dec. 2026)
References
References available upon request.
Timeline
Cashier /Food Packer
Ricebox
05.2026 - 07.2026
Delivery Driver
DoorDash
11.2024 - Current
Lebanon Highschool