Amy Valadez
Private Dental Practice
San Antonio,TX
10
years of professional experience
Dynamic administrator with a proven track record at a private dental practice, excelling in dental billing and patient flow coordination. Adept at task prioritization and maintaining organized records, I consistently enhanced operational efficiency and ensured accurate insurance claim processing, fostering a professional and welcoming environment for patients.
Experienced with dental office administration and patient management. Utilizes organizational expertise to ensure seamless office operations and patient satisfaction. Knowledge of insurance processing and billing procedures, enhancing overall office efficiency.
Work History
Administrator
10 Months- Oversaw daily front office operations, managed staff coordination and scheduling to keep daily workflow running smoothly.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Handled payroll processing, employee timekeeping and kept office records accurate and up to date.
- Processed payments, issued receipts, and maintained organized financial records
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Posted insurance and patient payments accurately to billing accounts
- Reconciled account records against checks, EOBs, and electronic transactions
- Audited and corrected billing and posting documents for accuracy.
- Processed insurance and verified policy information for accuracy.
- Obtained data such as patient, insurance ID, insurance provider and dental codes to properly file insurance claims.
- Filed and tracked insurance claims and communicated claims status to patients.
Front Desk Coordinator
1 Year- Managed patient check in, check out, appointment scheduling and daily front desk tasks to ensure an organized and efficient workflow.
- Maintained accurate patient records, forms, and treatment notes in Eaglesoft.
- Trained new office staff on scheduling procedures, and front desk operations.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for patients.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast paced environments.
Team Leader
7 Years 8 Months- Coordinated shift assignments, break coverage, and task prioritization for smooth daily operations.
Senior Trainer
1 Year 7 Months- Trained new trainers transitioning from team member roles on Chick-fil-A service standards and guest experience expectations.
Trainer
2 Years- Trained team members on Chick-fil-A hospitality standards and service workflows.
Team Member
3 Years 8 Months- Delivered attentive and accurate guest service in fast paced restaurant environment.
Dental Assistant
2 Years 3 Months- Assisted dentist during restorative and surgical procedures, maintaining efficient chairside support.
- Prepared treatment rooms and sterilized instruments to uphold infection control standards.
- Captured and processed dental radiographs for accurate clinical evaluation.
- Organized patient records and updated charting for accurate clinical documentation.
- Coordinated appointment flow and supported front office scheduling to reduce delays.
Education
Dental Assistant
High School Diploma
Skills
Dental office administration
Daily operations coordination
Dental billing
Dental insurance payment posting
Task prioritization
Payroll administration
Timeline
Administrator
Private Dental Practice
01.2026 - CurrentRead More
Front Desk Coordinator
Private Dental Practice
01.2025 - 01.2026Read More
Senior Trainer
Chick-Fil-A
06.2024 - 01.2026Read More
Trainer
Chick-Fil-A
06.2022 - 06.2024Read More
Team Leader
Chick-Fil-A
10.2018 - 06.2026Read More
Team Member
Chick-Fil-A
10.2018 - 06.2022Read More
Dental Assistant
New Leaf Dental
05.2016 - 08.2018Read More
First Impressions Dental Assisting Program
Dental Assistant
Read More
Reynoldsburg High School
High School Diploma
Read More