Amy Vásquez Ornelas
Cerritos,CA
Summary
Motivated professional demonstrating a strong work ethic and adaptability. Exceptional interpersonal skills facilitate effective collaboration and communication. Proven ability to work independently and acquire new skills rapidly.
Overview
3
3
years of professional experience
Work History
Program Leader
Action Youth America
Downey, CA
02.2025 - Current
- Developed lesson plans aligned with curriculum standards and student needs.
- Facilitated engaging classroom discussions to enhance student participation and understanding.
- Collaborated with colleagues to create interdisciplinary projects and activities.
- Managed classroom behavior using positive reinforcement techniques and conflict resolution strategies.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Retail sales associate
Disneyland Resort
Anaheim, CA
02.2024 - 12.2025
- Facilitated engaging guest experiences to enhance overall enjoyment.
- Guided guests throughout the park while addressing inquiries effectively.
- Operated cash register and managed food product transactions.
- Received, organized, and replenished stock to maintain cleanliness and orderliness.
Retail sales associate
Knott's Berry Farm
Buena Park, CA
05.2023 - 03.2024
- Maintained cleanliness and stock levels throughout the store.
- Directed guests efficiently around the park.
- Answered inquiries regarding merchandise availability and location within the park.
- Operated cash register and managed food product handling.
Education
High School -
Artesia High School
Lakewood, CA01.2023
Elementary Education
Cypress College
Cypress, CASkills
- Fluent in English and Spanish
- Reliability
- Teamwork and collaboration
- Active listening
- Problem-solving aptitude
- Interpersonal communication
- Task prioritization
- Cash handling
- Point of sale operation
- Inventory management
- Store cleanliness maintenance
- Customer service
- Order packaging
- Returns processing
- Loss prevention
- Food safety
- Cleaning and sanitizing
- Opening and closing procedures
- Menu memorization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
Volunteer, Cerritos Children's Library- Cerritos, CA (2020-2022)
Timeline
Program Leader
Action Youth America
02.2025 - Current
Retail sales associate
Disneyland Resort
02.2024 - 12.2025
Retail sales associate
Knott's Berry Farm
05.2023 - 03.2024
High School -
Artesia High School
Elementary Education
Cypress College