Enthusiastic professional & RYT-200 certified yoga instructor. Currently continuing my research and education on trauma-informed yoga. Talented and experienced at grounding and leading a class at any yoga level.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front Desk Staff
CycleBar
Winston-Salem, United States
01.2018 - 06.2018
Facilitated check in for new guests and discussed membership options with newcomers
Oversaw operations of the studio before, during, and after scheduled classes.
Account Manager II
Todyl
Denver, CO
04.2023 - Current
Designed and led training program to sharpen sales skills for account managers & executives & SDRs
Expanded book of existing business by 43% in 6 months
Led the strategic direction and content creation process for mass emails to members
Account Manager I & II, SMB
Greenhouse Software
Denver, United States
09.2021 - 04.2023
Developed & spearheaded the roll out of new strategies to combat churn during economic downturn and supported go to market strategies of Sourcing Automation product
Exceeded net retention goal of 105% each quarter, averaging 116% net retention quarter over quarter
Led the team in both attach rate and dollars sold of the newest emerging product (Sourcing Automation) in Q2 2022
Served on the DE&I council and the Denver culture committee.
Account Manager, Advisory Board/Optum
Advisory Board/Optum
Washington, D.C., United States
02.2021 - 09.2021
106% renewal rate with a goal of 80%
Managed contract renewal and member service and deliver updates to the leadership team monthly
Received a company-wide award for inclusive leadership.
Education
Bachelor's Degree -
Wake Forest University
12.2017
Skills
Leadership
Customer Service
Ability to Work Under Pressure
Strategic problem solving
Sales strategy
Revenue forecasting
Certification
RYT-200: 200 hour yoga teacher certification completed through Corepower Yoga
Timeline
Account Manager II
Todyl
04.2023 - Current
Account Manager I & II, SMB
Greenhouse Software
09.2021 - 04.2023
Account Manager, Advisory Board/Optum
Advisory Board/Optum
02.2021 - 09.2021
Front Desk Staff
CycleBar
01.2018 - 06.2018
Bachelor's Degree -
Wake Forest University
RYT-200: 200 hour yoga teacher certification completed through Corepower Yoga
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