Amy Walsh
Dalton,PA
Summary
Organized Mortgage Loan Officer with 26 years of experience in the banking industry. Extensive real estate knowledge and success in client education. Adept at mathematical accuracy and following financial regulations.
Overview
28
28
years of professional experience
Work History
Mortgage Loan Originator,AVP
Peoples Security Bank & Trust
Scranton, PA
08.2019 - Current
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Assisted Mortgage Underwriters with loan applications to originate 151 loans over 1 year.
- Established relationships with realtors, lawyers and CPAs.
Branch Manager, AVP
Peoples Security Bank & Trust
Tunkhannock, PA
06.1998 - 08.2019
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on bank policies and procedures
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Submitted loan applications to loan underwriter for verification and recommendation.
- Approved and denied consumer loans prior to central lending.
Branch Manager
Pioneer American Bank
Tunkhannock, PA
08.1997 - 06.1998
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Adjustment Specialist
Fleet Bank/Natwest Bank
Scranton , PA
07.1994 - 08.1997
- Resolved Unposted deposits
- Input and maintain unposted deposit general ledger accounts
- trained adjustment department employees on new software during bank merger
- supervised staff of 5 post merger
Education
Bachelor of Science - Finance
Indiana University of Pennsylvania
Indiana, PA05.1994
Skills
- Financial Statement Review
- Income Evaluation
- Application Review
- Creditworthiness Determination
- Problem Solving
- Credit History Review
- Customer Relations
- Corporate Financial Statements
- Complex Problem Solving
- Microsoft Office
Timeline
Mortgage Loan Originator,AVP
Peoples Security Bank & Trust
08.2019 - Current
Branch Manager, AVP
Peoples Security Bank & Trust
06.1998 - 08.2019
Branch Manager
Pioneer American Bank
08.1997 - 06.1998
Adjustment Specialist
Fleet Bank/Natwest Bank
07.1994 - 08.1997
Bachelor of Science - Finance
Indiana University of Pennsylvania