Seeking a receptionist position in Conroe Independent School District.
Overview
12
12
years of professional experience
Work History
Instructional Aide
Conroe ISD
01.2024 - Current
Assist teacher in preparing instructional materials and classroom displays
Assist with administration of scoring of objective testing instruments or work assignments
Help maintain neat and orderly classroom
Help with inventory, care, and maintenance of equipment
Help teacher keep administrative records and prepare required reports
Provide orientation and assistance to substitute teachers
Conduct instructional exercises assigned by the teacher; work with individual students or small groups
Help supervise students throughout the school day, inside and outside the classroom
Keep teacher informed of special needs or problems of individual students
Clinic Admissions Associate
Action Behavior Centers
Spring, TX
08.2022 - 08.2023
Frontline customer facing administrative position, supporting a business center of >65 employees
Accountable for inbound customer pipeline (new business sales) via Salesforce and completing enrollment process. Same day call return KPIs
Expedite enrollment process for prospective patients; 48 hour KPI
Manage marketing and administrative tasks to support daily operations
Document management; diagnostic reports and verification of insurance coverage, insurance billing
and benefits and eligibility check submittals
Accountable for quality completion of therapy notes for company's billing team. Attendance
tracking for both staff and patients
Manage monthly office budget, accountable for supply ordering and inventory
Coordinate team culture building events to promote morale within the clinic; quarterly
Cross-trained; available to serve as backup support as a Registered Behavioral Technician
Receptionist/Surgical Assistant
Dr. James R. Peoples
Houston, TX
09.2021 - 07.2022
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Updated and recorded customer or client information to maintain accounts.
Communicate with dentist offices via phone, email and fax
Maintained daily calendars, set appointments with clients
Conduct consultations and post-op appointments
Communicate daily with doctor about regarding patients needs or any changes in schedule
Planned travel arrangements and created itinerary for Doctor’s travel needs, both professionally and personally
Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference
Scheduled and confirmed appointments.
Prepared correspondence, reports and other documents with correct punctuation, capitalization, grammar and spelling.
Organized and facilitated the Doctor’s continuing education Study Club
4th Grade Elementary Teacher
Kuehnle Elementary School, Klein ISD
Klein, TX
02.2012 - 09.2021
Prepared daily and weekly lesson plans to help students meet learning goals.
Collaborated with faculty and staff to plan and implement curriculum.
Used technology to drive instruction and maximize student achievement.
Devised lesson plans in alignment with state curriculum standards and created balanced instructional programs, demonstrations and work time to meet educational and instructional goals.
Identified student needs and collaborated with faculty to resolve social, cognitive or behavioral challenges.
Designed and facilitated differentiated and personalized learning goals and activities to engage students.
Cultivated and developed inclusive and equitable working relationships with students, families and staff.
Prepared, administered and graded evaluative materials such as examinations and quizzes and created and maintained accurate student records.
Maintained positive classroom culture through behavior management techniques.
Analyzed data daily and weekly to discuss student progress and improve classroom instruction/intervention.
Education
Bachelor of Science - Interdisciplinary Studies
Sam Houston State University
Huntsville, TX
01.2011
References
Sydney Alexander - Operation Manager 281-728-6927 - sydneya049@gmail.com
Christina Young - Clinical Director 832-257-9398 - cvcross92@gmail.com
James Peoples - Oral Surgeon 713-298-2030 - office@drpeoplesdds.com
Becky Roberts - Office Manager 832-441-3537 - becky.r.roberts@hotmail.com
English Language Arts and Special Education at Responsive Education, Conroe ISD and Klein ISDEnglish Language Arts and Special Education at Responsive Education, Conroe ISD and Klein ISD