Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Amy White

DeFuniak Springs,FL

Summary

Dynamic and detail-oriented professional with experience at Walmart as a Pharmacy Technician, excelling in medication accuracy and customer service. Proven ability to enhance workflow efficiency and collaborate effectively with teams. Skilled in equipment operation and heavy lifting, committed to maintaining safety standards and improving patient satisfaction.

Overview

25
25
years of professional experience

Work History

Package Handler

FedEx
05.2025 - Current
  • Operated package scanning equipment to ensure accurate tracking and timely processing.
  • Sorted and organized packages based on destination, improving workflow efficiency.
  • Loaded packages onto delivery vehicles, adhering to safety protocols and weight limits.
  • Collaborated with team members to meet daily operational goals and deadlines.
  • Followed safety regulations to maintain safe work environment.

Pharmacy Technician

Walmart
06.2024 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
  • Processed prescription orders using pharmacy management software efficiently.
  • Collaborated with healthcare professionals to resolve patient medication issues promptly.
  • Ensured compliance with safety and regulatory standards throughout daily operations.
  • Provided excellent customer service by addressing patient inquiries and concerns professionally.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.

Package Handler Switcher

Fed Ex Ground
09.2023 - 05.2025
  • Communicated effectively with supervisors regarding inventory levels and operational issues.
  • Adhered to company policies and procedures for handling hazardous materials safely.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.

Pharmacy Technician

Walmart
02.2000 - 08.2023
  • Conducted thorough medication inventory audits for accuracy and accountability.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.

Education

No Degree - Pharmacy

Northwest Florida State College
Niceville, FL

High School Diploma -

Round Rock High School
Round Rock, TX
05-1995

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Adaptable to change
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading
  • Label reading
  • Equipment operation
  • Pallet jack operation
  • Willing to learn

Timeline

Package Handler

FedEx
05.2025 - Current

Pharmacy Technician

Walmart
06.2024 - Current

Package Handler Switcher

Fed Ex Ground
09.2023 - 05.2025

Pharmacy Technician

Walmart
02.2000 - 08.2023

No Degree - Pharmacy

Northwest Florida State College

High School Diploma -

Round Rock High School

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