Amy Williams

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Delivered furniture, reset showroom, and hands on service to customers.
• Increased sales revenue by developing and implementing effective sales strategies.
• Operated in dangerous situations of repossession of belongings for the store. Fearlessly and successfully.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Managed day-to-day business operations from start to finish in all aspects. A true mom n pop business. But the Pop is God.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Always friendly and never greedy!
• Oversaw daily operations, ensuring all tasks were completed accurately for all catering, vending, and festival events.
• Increased customer satisfaction by implementing efficient business processes, quick handling time, and consistent amazing FOOD!
• Increased revenue with targeted marketing efforts via facebook, and being a positive impact in the community.
• Successfully navigated challenging economic conditions during covid by making informed decisions that protected the business''s future.

• Responded to internet inquiries and phone calls in timely matter.
• Increased online sales by implementing effective marketing strategies and optimizing website content.
• Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
• Provided superior and individualized customer service.
• Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
• Managed social media accounts, driving brand awareness and engagement through daily postings and interactions with followers.
• Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.

While in high school managed to earn the respect of my boss, and managers to promote me to a manager. I went to training in Columbus ohio and moved up the corporate ladder.

Handle employees, customers, and cash for night shift and weekends.

much like a librarian must do I as well had to keep organized and alphabetical organized a showroom of movies, dvds, and games.

Being manager meant I also was a guard and theft protection manager. aiding in stopping current theft as well as account fraud.