Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesManager
Omar Gonzalez

Omar Gonzalez

Turlock,CA

Summary

A dynamic Sales Representative with a proven track record at Ashley Furniture Homestore, I excel in enhancing client satisfaction and expanding customer bases through expert relationship building and comprehensive product knowledge. Leveraging interpersonal communication and sales strategy development, I consistently exceed sales targets, achieving top performer status by fostering trust-based relationships and effectively addressing customer needs.

Overview

6
6
years of professional experience

Work History

Sales Manager

Elevated Nation
09.2023 - 11.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Lead Brand Ambassador

Yesirski
07.2021 - 09.2022
  • Streamlined event coordination processes for greater efficiency and better overall outcomes.
  • Enhanced brand recognition by implementing strategic marketing initiatives and promotional events.
  • Contributed to successful product launches by executing targeted campaigns and in-store promotions.
  • Increased product sales through effective demonstrations and engaging customer interactions.

Sales Representative

Ashley Furniture Homestore
01.2019 - 12.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Education

GED -

Johansen High School
Modesto, CA
09.2010

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales closing
  • Sales strategy development
  • Complex Problem-solving
  • Negotiation tactics
  • Upselling and cross selling
  • Process improvement
  • Performance improvement
  • Customer success management
  • Account management
  • Lead prospecting
  • Staff training
  • Performance tracking
  • Revenue generation
  • Territory management
  • Prospecting skills
  • Network development
  • Account development
  • Closing talents
  • Personnel training
  • Time management
  • Social media marketing
  • Market trends
  • Relationship management
  • Technical product knowledge
  • Inside and outside sales
  • Contact follow-up
  • Product or service sales

Accomplishments

•Helped build brands and companies from ground up

• I am a family man so respect and customer service is a highlighted skill

• recently worked with elevated nations on huge project that includes marketing skills , bringing in investors and help companies save on a new and more enhanced POS system

Timeline

Sales Manager

Elevated Nation
09.2023 - 11.2024

Lead Brand Ambassador

Yesirski
07.2021 - 09.2022

Sales Representative

Ashley Furniture Homestore
01.2019 - 12.2019

GED -

Johansen High School
Omar Gonzalez