Kolby D. Kunkel
Garner,Iowa
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
13
13
years of professional experience
Work History
Sales Manager
Pritchard Auto Company
Britt, Iowa
01.2025 - Current
- Created and presented monthly reports to management on sales performance.
- Enhanced sales volume through skilled support to both new and inactive customers.
- I stock new inventory, as well as inspect it as it is being delivered.
- Developed sales strategies to increase market share in competitive environments.
- Managed team performance through regular training and coaching sessions.
- Established strong relationships with key clients to enhance customer loyalty.
- Oversaw inventory management to ensure product availability for customers.
Sales Manager's Assistant
Pritchard's Forest City Auto Center
Forest City, Iowa
01.2019 - 12.2024
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Maintained communication with clients to ensure satisfaction and address concerns.
- Led, coached and developed employees to achieve sales goals.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
Sales Coordinator
Outlaw Pro-Parts
Mason City, Iowa
01.2018 - 01.2019
- Coordinated sales activities to streamline communication between departments and clients.
- Managed schedules and appointments for sales representatives to optimize productivity.
- Boosted monthly sales and exceeded lead conversion and sales goals.
- Informed customers of sales and promotions.
- Managed office operations, ensuring smooth daily activities and efficient workflows.
Estimator
North Iowa Collision
Mason City, Iowa
01.2016 - 01.2018
- Assisted customers with product selections and inquiries.
- Collaborated with team members to ensure timely project completion and coordination.
- Resolved customer complaints with professionalism and empathy.
- Helped customers find specific products, answered questions, and offered product advice.
- Prepared surfaces by cleaning, sanding, and priming for optimal paint application.
- Prepared detailed estimates for labor, materials, and equipment costs.
- Analyzed project specifications and requirements for accurate cost estimation.
Customer Service tech
Winnebago Industries
Forest City, Iowa
08.2016 - 12.2016
- I perform a number of tasks in this position.
- I work directly with customers to do custom work on their coaches.
- I do a number of different tasks and a variety or duties to include painting, sanding, masking, and finishing paint work.
- I also perform different mechanic tasks on each coach that comes in.
- I have to be able to prioritize duties each day to ensure that the customers are happy with their experience.
- I have great customer service and people skills.
- There are also certain upgrades and different parts/services that we can sell to the customers to add to their Winnebago's.
Painter
IMT
Garner, Iowa
08.2012 - 08.2015
- I perform multiple different tasks for a variety of different parts to get painted.
- These would include painting, sanding, masking, and also priming the parts before they are finished.
- I also do rework on parts that come off the line that have different flaws in them.
- I manage the paint kitchen for the team to ensure that things are in order for the day.
- I am also the backup lead person for when the lead person is on vacation.
Education
Associate of Applied Science - Automotive Tech
North Iowa Area Community College
Mason City, Iowa01.2008
High School -
Crystal Lake High School
Crystal Lake, Iowa01.2007
Skills
- Customer service skills
- Communication skills
- Problem solving skills
- Organizational skills
- People skills
- Multi-tasking
- Willingness to learn
- Customer relationship management
- Team leadership
- Inventory management
- Relationship building
- Product knowledge
- Service-driven sales
- Customer service
- Sales and customer service
References
- Jr Schleuger, Britt, IA, 641.860.0867
- Nic Moore, Crystal Lake, IA, 641.860.1335
- Matt Swanson, Forest City, IA, 641.860.0680
- Bobby Holland, Crystal Lake, IA, 641.425.5746
Timeline
Sales Manager
Pritchard Auto Company
01.2025 - Current
Sales Manager's Assistant
Pritchard's Forest City Auto Center
01.2019 - 12.2024
Sales Coordinator
Outlaw Pro-Parts
01.2018 - 01.2019
Customer Service tech
Winnebago Industries
08.2016 - 12.2016
Estimator
North Iowa Collision
01.2016 - 01.2018
Painter
IMT
08.2012 - 08.2015
Associate of Applied Science - Automotive Tech
North Iowa Area Community College
High School -
Crystal Lake High School