AMY WILSON
Archer
Summary
Dynamic healthcare professional with extensive experience at UF Health Shands Hospital, excelling in care coordination and clinical documentation improvement. Proven ability to enhance efficiency through data analysis and creative problem-solving, while maintaining compliance and advocating for patient needs. Recognized for attention to detail and effective team collaboration in high-pressure environments.
Overview
22
22
years of professional experience
Work History
PB CDI Specialist
UF Health Shands Hospital
Gainesville
01.2025 - Current
- Implemented process improvements to increase efficiency and reduce costs.
- Coordinated with other departments to ensure efficient workflow processes.
- Participated in ongoing training and compliance activities.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Uphold confidentiality requirements and regulatory compliance guidelines.
- Researched industry best practices related to CDI implementation projects and provided recommendations accordingly.
- Provided ongoing support throughout the implementation process by troubleshooting issues that arise.
- Ensured compliance with applicable regulations related to CDI initiatives.
- Presented findings from various analyses conducted during the course of a project.
- Maintained up-to-date knowledge of emerging technologies related to CDI initiatives.
- Coordinated with internal teams to ensure accuracy of all collected information and its availability when needed.
- Identified opportunities for process automation and optimization through data analysis.
- Maintained data integrity and performed routine data audits.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
- Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
RN Case Manager
UF Health Shands Hospital
Gainesville
02.2021 - 01.2025
- Coordinated rehabilitative and preventive nursing processes and procedures.
- Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
- Directed appropriate preventive and rehabilitative nursing processes and protocols.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
- Authored initial assessments of patients and family to develop plans for individual home care needs.
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Registered Nurse, Medical-Surgical Unit
UF Health Shands Hospital
Gainesville
07.2005 - 02.2021
- Provided direct patient care, stabilized patients and determined next course of action.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored hemodynamic variances to identify signs of life-threatening complications.
- Implemented medication and IV administration, catheter insertion and airway management.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Performed intravenous therapy procedures and monitored chest tubes.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Gathered medical information, weight and height measurements and vital signs.
- Collected and transported specimens to prepare for lab testing.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Uphold confidentiality requirements and regulatory compliance guidelines.
Patient Care Assistant
UF Health Shands Hospital
Gainesville
07.2003 - 07.2005
- Provided emotional support for distressed patients and families during difficult times.
- Assisted with ambulation and positioning of patients according to their plan of care.
- Prepared rooms for incoming patients by stocking supplies and ensuring equipment is functioning properly.
- Observed safety precautions when handling hazardous materials such as linens, soiled dressings or infectious waste.
- Responded quickly and appropriately to emergency situations.
- Collected specimens for laboratory tests upon request of medical staff.
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff.
- Assisted physicians with examinations and procedures as needed.
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Helped maintain a clean environment in all areas assigned.
- Maintained accurate records of patient care services provided.
- Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
- Responded quickly to emergency situations following established protocols.
- Monitored vital signs and reported changes to nursing staff.
- Answered call lights promptly to ensure timely response to patient needs.
- Facilitated communication between patients, families and healthcare providers.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Used mobility devices to transport patients.
- Used hospital-approved devices and techniques to transport and lift patients.
Education
Associate of Science - Nursing
Santa Fe College
Gainesville, FL04.2005
Skills
- Care Coordination
- Specialized Healthcare Referrals
- Attention to Detail
- Decision Making
- Accurate Documentation
- Critical Thinking
- Creative Problem Solving
- Treatment Plan Modification
- Compassionate and Caring
- Therapy and Counseling
- Delegation and Motivation
- Clinical documentation improvement
- Data analysis
- Team collaboration
- Coaching and mentoring
- Troubleshooting techniques
- Root-cause analysis
- Compliance monitoring
- Analytical thinking
- Multitasking
- Task prioritization
References
References available upon request.
Timeline
PB CDI Specialist
UF Health Shands Hospital
01.2025 - Current
RN Case Manager
UF Health Shands Hospital
02.2021 - 01.2025
Registered Nurse, Medical-Surgical Unit
UF Health Shands Hospital
07.2005 - 02.2021
Patient Care Assistant
UF Health Shands Hospital
07.2003 - 07.2005
Associate of Science - Nursing
Santa Fe College
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