Amy Withers
Battle Creek
Summary
Accomplished store manager with a focus on sales improvement and team leadership. Expertise in delivering outstanding customer service while effectively managing time and tasks. Committed to enhancing customer interactions and overall shopping experiences.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Food Area Leader
Meijer
Battle Creek
02.2025 - Current
- Supervised daily operations to enhance team productivity and service quality.
- Coordinated inventory management to ensure product availability and minimize stockouts.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Evaluated employee performance and provided constructive feedback for improvement.
Treasurer
Village of Burlington
Burlington
10.2022 - Current
- Managed financial records and ensured compliance with local regulations.
- Oversaw budget preparation and allocation for community projects and services.
- Coordinated monthly financial reporting to the Village Board for review.
- Reviewed accounts payable and receivable activities to ensure accuracy of financial transactions.
- Coordinated audits and participated in external audit process reviews.
Grocery Team Leader
Meijer
Battle Creek
08.2024 - 02.2025
- Supervised grocery team to ensure efficient store operations and customer service.
- Trained staff on product knowledge and proper handling procedures.
- Coordinated scheduling to optimize team coverage during peak hours.
- Collaborated with other departments to enhance overall store performance.
Produce Team Leader
Meijer Inc
Battle Creek
12.1996 - 08.2024
- Received and unloaded new items upon delivery, checking products for damage and accuracy.
- Monitored refrigeration units and reported issues to supervisor for timely resolution.
- Cross-trained employees to enhance team agility and performance across diverse tasks.
- Evaluated employee strengths and assigned tasks based on experience and training.
- Reviewed performance data to assess progress toward productivity goals.
- Maintained detailed daily records to identify improvement areas and boost productivity.
- Conducted regular cycle counts and inventory audits to ensure stock accuracy.
- Utilized dollies and pallet jacks for efficient unloading and organization of merchandise.
Education
High School Diploma -
Parchment High School
Kalamazoo, MI06-1996
Associate of Arts - Business Adminstration
Kalamazoo Valley Community College
Kalamazoo, MIAssociate of Arts - Adminstrative Assistant
Kellogg Community College
Battle Creek, MISkills
- Food safety standards
- Inventory management
- Financial recordkeeping
- Retail operations
- Sales coordination
- Customer service management
- Scheduling and time tracking
- Staff onboarding
- Performance monitoring
- Delegation skills
- Decision making
- Team building and motivation
- Coaching staff
- Staff development
- Complaint handling
- Policy enforcement
- Adaptability
- Multitasking and prioritizing
Certification
- Safe Mark Training
Timeline
Food Area Leader
Meijer
02.2025 - Current
Grocery Team Leader
Meijer
08.2024 - 02.2025
Treasurer
Village of Burlington
10.2022 - Current
Produce Team Leader
Meijer Inc
12.1996 - 08.2024
High School Diploma -
Parchment High School
Associate of Arts - Business Adminstration
Kalamazoo Valley Community College
Associate of Arts - Adminstrative Assistant
Kellogg Community College