Amy Woo
Brooklyn,NY
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
8
8
years of professional experience
Work History
Data Entry Operator and Sales Associate
The Encore Fashion Group
04.2018 - Current
- Scan documents and print files, when needed
- Generate reports, store completed work in designated locations, and perform backup operations
- Compile, verify accuracy, and sort information according to priorities to prepare source data for computer entry
- Process POS (point of sale) purchases
- Handle returns of merchandise.
- Increased data accuracy by diligently inputting and verifying information from various sources.
- Scanned documents and saved in database to keep records of essential organizational information.
Retail
AT&T
01.2016 - 02.2018
- Maintained knowledge of current sales, and promotions, and policies regarding payment
- Greeted customers in a timely fashion while quickly determining their needs
- Maintained friendly and professional customer interactions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Retailer
Vera
09.2015 - 12.2015
- Engaged with customers in a sincere and friendly manner
- Opened and closed the store, including counting cash, opening and closing cash registers
- Recommended merchandise to customers based on their needs and preference
- Responded to customer questions and requests promptly and efficiently.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
Associate of Liberal Art and Sciences - Hospitality Administration Management
Kingsborough Community College
Brooklyn, NY06.2018
Skills
- Fluent in English and Cantonese
- Information Verification
- Quick learner
- Data Collection
- Document Scanning
- Multitasking Abilities
- Order Processing
- Payment Processing
Timeline
Data Entry Operator and Sales Associate
The Encore Fashion Group
04.2018 - Current
Retail
AT&T
01.2016 - 02.2018
Retailer
Vera
09.2015 - 12.2015
Associate of Liberal Art and Sciences - Hospitality Administration Management
Kingsborough Community College
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