Amya Bradley
Tampa,FL
Summary
Dedicated esthetician with a passion for skincare and a proven track record of providing exceptional customer service. Possesses a strong understanding of skincare products, treatments, and techniques learned through comprehensive training and hands-on experience. Skilled at assessing client needs, customizing treatments, and delivering personalized care to leave clients feeling refreshed and confident in their skin. Eager to leverage customer service expertise and esthetician knowledge to make a positive impact in a premier spa or salon environment.
Overview
2
2
years of professional experience
Work History
Call Center Sales Representative
Spectrum
04.2024 - Current
- Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
- Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
- Strengthened customer loyalty through empathetic listening and understanding individual requirements.
Front Desk Receptionist
First Service Residental
01.2023 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sales Representative Team Leader
T-Mobile
07.2022 - 01.2023
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
Education
Full Specialist
Aveda Institute
Brandon, FL03.2024
Crystal River High School
Crystal River, FL05.2020
Skills
- Facial Massaging
- Makeup Application
- Skincare product knowledge
- High-frequency machine use
- State-Licensed esthetician
- Superior attention to detail
Timeline
Call Center Sales Representative
Spectrum
04.2024 - Current
Front Desk Receptionist
First Service Residental
01.2023 - 04.2024
Sales Representative Team Leader
T-Mobile
07.2022 - 01.2023
Full Specialist
Aveda Institute
Crystal River High School