Hai Yun Huang
Newnan,GA
Summary
Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Maintain calm and professional demeanor in high-pressure situations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Call Center Sales Representative
Bloom Insurance Agency
06.2024 - Current
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems.
Server
Golden Corral Buffet and Grill
08.2016 - 09.2023
- Provided attentive service to guests in a fast-paced dining environment.
Salesperson
Tuotian Tech Ltd
01.2002 - 09.2008
- Engaged customers to understand needs and recommend suitable tech solutions.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Bachelor of Arts - Accounting And Finance
Guangxi University
Nanning,Guangxi,China05-2001
Skills
- Problem-solving skills
- Sales expertise
- Customer support
- Verbal and written communication
- Fluent in English, Cantonese, and Mandarin
Certification
Health & Life insurance agent license
P&C insurance agent license
AHIP 2026
Timeline
Call Center Sales Representative
Bloom Insurance Agency
06.2024 - Current
Server
Golden Corral Buffet and Grill
08.2016 - 09.2023
Salesperson
Tuotian Tech Ltd
01.2002 - 09.2008
Bachelor of Arts - Accounting And Finance
Guangxi University