Amya Clayton
Justice,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Trainer
Buona Beef
05.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job site.
Crew Member
Raising Cane's
11.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Walmart
08.2021 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
Phlebotomy
Phlebotomy Training Specialists
Palos Hills, IL02.2024
Certificate - Food Handler
Servsafe.com
Online04-2022
High School Diploma -
Argo Community High School
Summit, IL12-2021
Skills
- Coaching techniques
- Employee training
- Task delegation
- Staff scheduling
- Customer service
- Critical thinking
- Active listening
- Customer relations
- Problem resolution
- Customer satisfaction measurement
- Team development
- Sales expertise
Certification
- Food Handler Certification
- Certified Phlebotomy Technician
- Present
- Knows to accurately and safely perform a venipuncture
- Knows how to positively identify patients
- Knows how to check in patients and check out patients
- Knows the order of draw
Timeline
Certified Trainer
Buona Beef
05.2023 - Current
Crew Member
Raising Cane's
11.2022 - 04.2023
Sales Associate
Walmart
08.2021 - 10.2022
- Food Handler Certification
- Certified Phlebotomy Technician
- Present
- Knows to accurately and safely perform a venipuncture
- Knows how to positively identify patients
- Knows how to check in patients and check out patients
- Knows the order of draw
Phlebotomy
Phlebotomy Training Specialists
Certificate - Food Handler
Servsafe.com
High School Diploma -
Argo Community High School
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