Amya Covington
Dunkirk,MD
Summary
Dynamic professional with extensive experience, excelling in data entry. Proven ability to enhance operational efficiency through effective communication and meticulous file organization. Recognized for training new employees and delivering exceptional service, ensuring a positive experience for clients and staff alike.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data Entry Assistsnt
Fairfax Home Health Care
Herndon, Virginia
09.2025 - Current
- Input and maintained customer and account data within database systems, ensuring high levels of accuracy and data integrity.
- Validated data for completeness and consistency before submission, enhancing overall data quality.
- Audited documentation for accuracy before digitization, ensuring reliable database entries.
- Organized and optimized physical and digital record systems to streamline data retrieval and workflow efficiency.
- Created reports and spreadsheets for management review, supporting informed decision-making.
Shift leader
Tropical Smoothie Cafe
Clinton, MD
02.2024 - 05.2024
- Oversaw daily operations, identifying process improvements to enhance workflow efficiency and service performance.
- Monitored team performance metrics, ensuring adherence to company policies through structured task delegation and accountability tracking.
- Developed and delivered training for new team members, resulting in improved productivity and measurable performance outcomes.
Licensed Insurance Producer
Independent Contractors
12.2023 - 04.2024
- Analyzed client financial profiles and risk factors to recommend data driven insurance solutions tailored to individual needs.
- Identified growth opportunities through analysis of lead sources, referral patterns, and sales performance metrics to enhance sales strategy.
- Translated complex policy data into clear insights, enabling clients to make informed decisions regarding coverage options and benefits.
- Processed and validated applications, ensuring data accuracy and documentation integrity to facilitate timely system updates.
- Ensured compliance with state regulations and company policies by maintaining accurate records and conducting regular data reviews.
Teacher's Aide
Celebree School
Annapolis, MD
10.2023 - 11.2023
- Collected, updated, and communicated structured progress data to parents through a mobile application, translating information into clear and actionable updates.
- Maintained organized records of children’s daily activities and developmental progress, ensuring data accuracy for effective reporting.
- Responded to parent inquiries and analyzed concerns, providing clear and professional communication of insights.
- Streamlined workflow processes to enhance efficiency and support a structured, data-driven environment.
Team Member
Jerry's Subs and Pizza
Dunkirk, MD
04.2022 - 06.2023
- Delivered high-quality customer service by managing inquiries, taking orders, and enhancing customer satisfaction.
- Managed front-line operations, ensuring smooth order flow and efficient service during busy hours.
- Processed payments and maintained accurate transaction records to ensure financial integrity.
- Assisted with product preparation and maintained a clean workspace, ensuring compliance with food safety standards.
Front Desk Receptionist
Fairfax Home Health Care
Herndon, VA
06.2019 - 08.2020
- Managed front desk operations, tracking visitor logs and organizing records to enhance administrative reporting and operational efficiency.
- Handled high volumes of incoming calls, documenting inquiries and routing information to ensure timely communication and seamless workflow.
- Assisted in preparing reports and documentation by compiling, organizing, and verifying data to ensure accuracy and completeness for meetings and internal use.
- Monitored office inventory levels and tracked supplies to facilitate efficient resource planning and daily operational coordination.
Education
High school diploma -
T.C. Williams High School
Alexandria, VA06-2022
Some College (No Degree) - Business Administration And Management
University of Maryland - Global Campus
RemoteSkills
- Data entry
- Customer data management
- File organization
- Medical office experience
- Healthcare compliance
- Customer relationship management
- Deadline oriented
- Effective communication
- Problem solving
- Employee training
Certification
- Insurance Producer License
- Life Insurance License
- Life & Health Insurance License
- CPR Certification
Languages
English
Personal Information
Authorized To Work: US
Timeline
Data Entry Assistsnt
Fairfax Home Health Care
09.2025 - Current
Shift leader
Tropical Smoothie Cafe
02.2024 - 05.2024
Licensed Insurance Producer
Independent Contractors
12.2023 - 04.2024
Teacher's Aide
Celebree School
10.2023 - 11.2023
Team Member
Jerry's Subs and Pizza
04.2022 - 06.2023
Front Desk Receptionist
Fairfax Home Health Care
06.2019 - 08.2020
High school diploma -
T.C. Williams High School
Some College (No Degree) - Business Administration And Management
University of Maryland - Global Campus