Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amya Holt

Columbus

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently pursuing IT support training to strengthen technical and remote capabilities.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Door Greeter

Goodwill Outlet
Columbus
09.2024 - Current
  • Welcomed customers and ensured a positive entry experience at the outlet.
  • Monitored customer flow and assisted in maintaining a safe environment.
  • Provided information about store policies and product availability to shoppers.

Customer Service Representative

Concentrix
Columbus
03.2022 - 08.2023
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided accurate product information to enhance customer experience.
  • Maintained detailed records of customer interactions and transactions.
  • Handled customer complaints with professionalism and empathy.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

IT Support -

Miller-Motte Technical College
Columbus, GA
02.2026 - 02.2026

Spencer High School
Columbus, GA

Skills

  • Customer service & support
  • Great Communication
  • Multitasking & Time management
  • Independent Work
  • Active Listening
  • Reliability & Strong Attendance
  • Balancing Work & School Responsibilities
  • Problem resolution
  • Data entry & Computer skills
  • Remote Communication

Timeline

IT Support -

Miller-Motte Technical College
02.2026 - 02.2026

Door Greeter

Goodwill Outlet
09.2024 - Current

Customer Service Representative

Concentrix
03.2022 - 08.2023

Spencer High School
Amya Holt