AMYA MARTINEZ
Summary
Detail-oriented support staff professional with a proven background in administrative assistance. Expertise includes effective communication, problem-solving, and multitasking. Experience in managing schedules, resolving issues, and streamlining processes to enhance team productivity and foster positive work environments.
Overview
6
6
years of professional experience
Work History
CSS (Commander Support Staff)
75 FSS
Layton
01.2025 - Current
- Managed scheduling and calendar for executives and staff.
- Managed schedules and coordinated events for staff and clients to ensure smooth operations.
- Provided administrative support to ensure efficient operations across various departments.
- Maintained inventory records and organized supplies for daily operations.
- Set up and maintained paper and electronic filing systems for records, correspondence and other material.
- Managed department schedule by maintaining calendars, arranging meetings and organizing conferences.
- Collaborated with team members on projects to achieve collective objectives.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Child & Youth Program Assistant
Child Development Center
Layton
09.2022 - Current
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Implemented school policies, procedures and systems to promote safe and a safe and healthy environment.
- Established and optimized program schedules to improve student learning.
- Reviewed curriculum to evaluate success and recommend and implement changes.
- Monitored students' progress and provided students and teachers with assistance in resolving problems.
- Monitored children's behavior and provided guidance to promote positive interactions.
- Assisted in planning and implementing educational programs for youth development.
Assistant Manager
Domino's
07.2020 - 01.2023
- Trained new employees, planned schedules and delegated assignments to meet coverage and service demands.
- Managed opening and closing procedures, recommending changes that streamlined daily operations.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumers' preferences.
- Oversaw inventory management and controlled stock levels to reduce waste.
- Regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Monitored cash intake and deposit records, increasing accuracy and minimizing discrepancies.
Front End Cashier
Sam's Club
Layton
12.2021 - 08.2022
- Helped customers complete purchase locate items and join reward programs.
- Assisted customers with purchases, locating items, and enrolling in reward programs.
- Operated register, processed payments, and handled returns and merchandise exchanges efficiently.
- Monitored self-checkout area, organized front end, and cleared debris, carts, and baskets to ensure smooth customer flow.
- Assisted customers in Layton, UT
Education
High School diploma -
Mountain high school
Kaysville, UTSkills
- Customer management
- Scheduling
- Data organization
- Time management
- Complex Problem Solving
- Critical Thinking
- Windows
- Word
- Excel
- Organization
- Team collaboration
- Effective communication
- Leadership
- Communication skills
- Time organization
- Customer service
Timeline
CSS (Commander Support Staff)
75 FSS
01.2025 - Current
Child & Youth Program Assistant
Child Development Center
09.2022 - Current
Front End Cashier
Sam's Club
12.2021 - 08.2022
Assistant Manager
Domino's
07.2020 - 01.2023
High School diploma -
Mountain high school