Jaelyn Falana
Alexandria,VA
Summary
Accomplished professional with a distinguished career in the United States Air Force, adept in office and records management. Excelled in enhancing team communication and operational efficiency, maintaining 100% equipment accountability worth over $1.5 million. Demonstrates exceptional project management and customer service skills, with a proven track record of fostering collaboration and compliance.
Overview
2
2
years of professional experience
Work History
Commander Support Staff
United States Air Force, USAF
11.2023 - Current
- Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
- Leveraged technology solutions to enhance communication and information sharing among geographically dispersed team members.
- Spearheaded collaboration between multiple departments, facilitating smooth communication and coordination of resources.
- Managed personnel records for over 200 service members, ensuring accurate and up-to-date information on promotions, awards, and reassignments.
Force Protection Escort
United States Air Force, USAF
05.2023 - 11.2023
- Minimized security risks by implementing access control measures for facility entrances and exits.
- Maintained 100% accountability of assigned equipment worth more than 1.5 million dollars
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Evaluated performance metrics, adjusting strategies as needed to improve overall force protection outcomes.
Official Mail Technician
United States Air Force, USAF
08.2022 - 05.2023
- Expedited mail processing by operating automated sorting machines and equipment with accuracy and precision.
- Demonstrated adaptability to changes in postal regulations and policies, ensuring consistent compliance across all assigned duties.
- Ensured accurate record-keeping by diligently documenting mail deliveries, undeliverable items, postage due fees, route changes, or irregularities within the assigned areas.
- Managed and trained approximately 40 postal staff, resulting in increased productivity and improved employee morale.
Education
Bachelor of Science - Health, Leisure And Fitness Studies
Florida A&M University
Tallahassee, FL07.2021
Skills
- Office Management
- Records Management
- Help Desk Support
- Customer Service
- Project Management
- MS Word, Excel, and Outlook
Timeline
Commander Support Staff
United States Air Force, USAF
11.2023 - Current
Force Protection Escort
United States Air Force, USAF
05.2023 - 11.2023
Official Mail Technician
United States Air Force, USAF
08.2022 - 05.2023
Bachelor of Science - Health, Leisure And Fitness Studies
Florida A&M University