A'Mya McNeal
Paris,TN
Summary
Proactive Correctional Officer with a strong background in safety and security enforcement. Known for effective conflict resolution and strategic planning, leading to improved compliance and operational excellence within facilities.
Overview
6
6
years of professional experience
Work History
Correctional Officer
State of Tennessee
Only, TN
08.2023 - Current
- Monitored inmate behavior to ensure safety within facility and community.
- Conducted regular inspections of cells and common areas for security and policy compliance.
- Enforced facility rules and regulations to promote structure.
- Maintained inmate logs and updated electronic offender record systems for compliance tracking.
- Documented incidents and recorded daily activities to support operational accountability.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Provided first response medical care in emergency situations.
General Manager
Sonic
Camden, TN
03.2020 - 08.2023
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure seamless functionality.
- Directed daily operations, achieving higher service efficiency and increased customer satisfaction.
- Implemented staff training programs, resulting in improved skills and enhanced service quality.
- Oversaw inventory management to ensure product availability and minimize waste.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with health and safety regulations across all operations.
Education
High School Diploma -
Camden Central High School
Camden, TN05-2022
Skills
- Safety and security enforcement
- First aid certification
- Conflict resolution
- Complaint handling
- Customer service improvement
- Records management
- Microsoft office
- Payment processing
- Strategic planning
- Professional appearance
Timeline
Correctional Officer
State of Tennessee
08.2023 - Current
General Manager
Sonic
03.2020 - 08.2023
High School Diploma -
Camden Central High School