Skilled Correctional Officer with expertise in inmate management and crisis intervention. Effectively communicates and maintains situational awareness to ensure safety and compliance. Leverages conflict resolution and emergency planning skills to enhance facility operations and promote a secure environment.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Correctional Officer
NYSDOCCS
Woodbourne
05.2014 - Current
Supervised inmate activities to ensure compliance with facility rules.
Conducted safety inspections of housing units and common areas to maintain secure environment.
Managed inmate movements within the facility and during transport.
Enforced security protocols to prevent contraband entry into the facility.
Documented incidents and maintained accurate logs of daily operations.
Collaborated with staff to develop and implement emergency response plans.
Provided conflict resolution support during inmate disputes and disturbances.
Participated in training sessions to enhance skills in crisis intervention techniques.
Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Inspected cells and conducted random searches of common areas.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
Detected potential threats and quickly defused conflicts.
Monitored daily activities to detect and address suspicious behavior and potential conflicts.
Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Maintained clear and open communications with facility areas to support safe operations.
Informed inmates and visitors of rules, safety and security procedures and responsibilities.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
Applied non-violent response tools and physical restraint during problematic situations.
Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Administered first aid for injuries or illnesses sustained by inmates under supervision.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Investigated incidents involving prisoners or staff to ensure accountability for policy violations.
Reported on quality of inmate work and violations committed by prisoners.
Package Loader
United Parcel Service, UPS
Ferndale
11.2007 - 05.2014
Loaded packages onto delivery trucks following safety protocols.
Sorted packages by size and destination to optimize loading efficiency.
Inspected packages for damage before loading onto trucks.
Worked with team members to enhance loading processes.
Followed company guidelines for hazardous materials handling.
Trained new employees on loading procedures to ensure consistency and safety.
Checked shipping documents against items being shipped or received.
Operated machinery including conveyor belts and shrink wrap machines.
Ensured that all packages were loaded safely and securely.
Used a scanner gun to scan barcodes on parcels for tracking purposes.
Job Coach
New Hope Community
Loch Sheldrake
05.2006 - 10.2007
Developed innovative ideas and solutions that improved team performance and client outcomes.
Coordinated training sessions to enhance job readiness and workplace skills.
Collaborated with community partners to identify job opportunities for clients.
Advocated for clients' needs within various employment settings and programs.
Traveled to work locations to provide hands-on training, direct supervision and support to participants.
Coached clients on workplace behavior and expectations to facilitate successful employment.
Conducted individualized assessments of client abilities, interests, and needs.
Senior Service Advisor
M&M Auto Group
Liberty
06.2004 - 02.2006
Assisted customers with service inquiries and vehicle maintenance needs.
Coordinated service appointments and managed technician schedules effectively.
Provided detailed explanations of service recommendations to clients.
Resolved customer complaints and issues to restore satisfaction and loyalty.
Collaborated with technicians to ensure efficient workflow in the service department.
Guided customers on vehicle care and maintenance practices to enhance vehicle performance and longevity.
Created comprehensive service plans for vehicles, outlining cost estimates and timelines to set clear expectations.
Assessed availability of parts, including costs and delivery times, to ensure timely service.
Conducted detailed inspections of vehicles to identify potential issues or safety hazards.
Communicated effectively with parts department personnel to ensure timely order fulfillment.
Established strong working relationships with vendors to obtain competitive pricing on parts orders.
Transportation Driver
Recovery Center
Monticello
11.2003 - 05.2004
Transported clients to appointments and programs safely and efficiently.
Assisted clients with boarding and disembarking, ensuring safe and comfortable transitions.
Followed all safety protocols during transport to ensure client well-being.
Communicated schedules and transportation details clearly to clients, enhancing their travel experience.
Provided compassionate support during transit, creating a welcoming environment for clients.
Performed daily pre-trip inspections to ensure the safety of vehicles.
Adhered to all applicable road regulations while driving long distances.
Reported any incidents or accidents involving company vehicles to management immediately.
Mechanical Supervisor Sergeant
U.S. Army Active Duty
Fort Knox
06.2000 - 01.2003
Supervised daily operations of mechanical systems and equipment.
Coordinated maintenance schedules for machinery and tools, ensuring optimal operational readiness.
Trained staff on safety protocols and operational procedures.
Conducted inspections to ensure compliance with industry standards.
Reviewed project plans to ensure alignment with operational capabilities.
Developed preventive maintenance schedules, reducing downtime and enhancing overall productivity.
Responded to critical breakdowns and directed team response.
Maintained accurate records of all maintenance activities including work orders, reports and other documents.
Devised and oversaw quality control standards, ensuring regulatory compliance and improving mechanical service plans.
Ensured that all employees followed safe working practices while operating machinery.
Mechanic
U.S. Army Active Duty
Fort Stewart
11.1996 - 06.2000
Diagnosed mechanical issues with specialized tools and techniques to enhance repair accuracy.
Conducted regular maintenance on military vehicles and equipment.
Repaired engines, transmissions, and other critical systems efficiently.
Collaborated with team members to ensure operational readiness of equipment, supporting mission success.
Inspected vehicles for compliance with military standards and regulations.
Maintained accurate records of repairs and maintenance activities to facilitate compliance and reporting.
Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
Ensured safety protocols were followed while working on vehicles.
Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
Tested components with appropriate instruments to ensure proper operation.
Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
Food Service Worker
McDonald's
Liberty
01.1995 - 12.1995
Maintained optimal stock levels of food supplies and ingredients.
Collaborated with team to streamline service during peak hours.
Served meals to customers with professionalism and courtesy.
Executed opening and closing tasks by organizing workstations and ensuring all supplies were ready for service.
Greeted customers upon arrival in dining area, fostering a welcoming environment.
Prepared beverages including coffee, tea, and soda, aligning with customer preferences to enhance satisfaction.
Food Service Worker
Burger King
Liberty
01.1994 - 12.1995
Provided exceptional customer service during high-volume periods to enhance customer satisfaction.
Prepared food items following company standards and recipes to ensure quality and consistency.
Operated kitchen equipment and maintained cleanliness in work areas to support efficient kitchen operations.
Assisted team members with food preparation and order assembly.
Handled cash transactions accurately at the register.
Followed safety protocols to ensure a hygienic environment.