Amya Orr
Phoenix,AZ
Summary
Caring, empathetic Substance Abuse Counselor with 2 years of experience in clinical settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with recovery and mental health group.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Teri's Health Services
01.2023 - Current
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
Intern
Vogue Recovery Center
12.2022 - 04.2023
- Completed intake assessment forms and filed clients' charts.
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate services for clients.
- Performed crisis intervention and responded promptly to patient emergencies, infusing calm into chaotic circumstances.
- Counseled clients to help understand and overcome personal, social and behavioral problems.
- Maintained up-to-date clinical documentation via electronic recordkeeping systems. (EHR)
- Observed over 12 individuals and groups to assess, evaluate and predict behaviors.
Case Manager Investigator
Arizona Department Of Child Safety
08.2022 - 01.2023
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
- Managed caseload of 20 children in welfare system to provide comprehensive, community-based care.
Fraud Analyst
Illinois Department Of Employment Security
02.2021 - 05.2022
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Provided exemplary level of customer service to clients and company personnel
- Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination
- Conducted research, gathered information from multiple sources and presented results
- Maintained energy and enthusiasm in fast-paced environment
Aunt Martha's Health & Wellness
01.2021 - 06.2021
- Carried out day-to-day duties accurately and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Participated in team-building activities to enhance working relationships
- Exceeded goals through effective task prioritization and great work ethic
Assistant Manager
Crystal Home Health Care Services
02.2018 - 08.2020
- Monitored progress and documented patient health status changes to keep care team updated
- Administered medication as directed by physician
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Helped diagnose patients and deliver treatments with medication administration and specimen collection
- Maintained clean, safe and well-organized patient environment
Education
Master of Science - addiction
Grand Canyon University
12.2022
Bachelor of Arts - Psychology
Governors State University
05.2021
Associate of Arts - Psychology
Prairie State College
Chicago Heights, IL12.2019
Skills
- Leadership Development
- Oral Communication
- Research & Development
- Critical Thinking
- Time Management
- Adaptability
- Microsoft Excel
- Behavioral health
- Addiction Counseling
- Crisis Intervention
- Individual / Group
- Counseling
- Group Therapy
- Responsible Serving
- Medical Billing and Coding
Certification
- First Aid/CPR Certified
Additional Information
- Willing to relocate: Anywhere,
- Additional certification with substance abuse through the Department of Child Safety
Timeline
Case Manager
Teri's Health Services
01.2023 - Current
Intern
Vogue Recovery Center
12.2022 - 04.2023
Case Manager Investigator
Arizona Department Of Child Safety
08.2022 - 01.2023
Fraud Analyst
Illinois Department Of Employment Security
02.2021 - 05.2022
Aunt Martha's Health & Wellness
01.2021 - 06.2021
Assistant Manager
Crystal Home Health Care Services
02.2018 - 08.2020
Master of Science - addiction
Grand Canyon University
Bachelor of Arts - Psychology
Governors State University
Associate of Arts - Psychology
Prairie State College
- First Aid/CPR Certified