Amya Thompson
North Augusta,SC
Summary
Proven track record in enhancing customer satisfaction and streamlining warehouse operations, notably with Amazon. Skilled in commercial driving and exceptional at packaging, my expertise in loading and unloading complements my ability to solve problems swiftly, ensuring efficiency and accuracy in high-pressure environments. Demonstrates strong communication and organizational skills, contributing to team success and operational excellence.
Overview
3
3
years of professional experience
Work History
Commercial Driver
AutoZone
North Augusta, SC
09.2024 - Current
- Followed delivery instructions from dispatchers or other personnel regarding routes, deliveries or pickups.
- Utilized GPS systems for navigation during trips.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
CSA - Customer Service Associate
Teleperformance
09.2022 - 03.2023
- At Teleperformance, I was a work-from-home agent for SimpliSafe. I took incoming calls and assisted my customers with care.
- Answered incoming calls in a timely manner and provided accurate information on products and services.
- Troubleshot technical issues related to products or services.
Packer
Amazon Warehouse
Georgia
07.2022 - 09.2022
- I was with Amazon for 2 months, and went back the following year and stayed a year and a half. I absolutely loved this job, but unfortunately, I had to move.
- My time with Amazon I Unloaded and loaded trucks with merchandise for distribution.
- Inspected packages for accuracy and completeness before shipping.
Cashier and Customer Service
Sprint
01.2022 - 07.2022
- While at Sprint, I was a cashier for five months. I stocked, took out trash, and made sure I kept a clean work environment.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High school diploma -
North Augusta High School
North Augusta, South CarolinaSkills
- Warehouse Experience
- Cashiering
- Packaging
- Commercial driving
- Loading and unloading
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Commercial Driver
AutoZone
09.2024 - Current
CSA - Customer Service Associate
Teleperformance
09.2022 - 03.2023
Packer
Amazon Warehouse
07.2022 - 09.2022
Cashier and Customer Service
Sprint
01.2022 - 07.2022
High school diploma -
North Augusta High School