Amyah Yvonne Crockett
Saylorsburg,PA
Summary
Seasoned professional with eight years of dedicated customer service experience and honorable service in the military, now leveraging a strong foundation in discipline, communication, and problem-solving to successfully transition into a new career as a committed and detail-oriented Medical Assistant.
Overview
10
10
years of post-secondary education
7
7
years of professional experience
Work History
Medical Assistant
Lehigh Valley Physicians Group
Blakeslee, Pennsylvania
02.2026 - Current
- Clinical Intake & Vitals: Perform patient intake and obtain vital signs.
- Medication Administration: Administer vaccines and medications.
- EHR Documentation: Update patient charts and medical histories in Epic EHR.
- Care Coordination: Coordinated referrals, lab orders, and follow-up care to enhance patient treatment pathways.
- Patient Communications: Managed patient calls and addressed clinical inquiries to support timely patient care.
- Wound Care & Infection Control: Assisted providers with wound cleaning, care, and dressing changes while maintaining proper infection control protocols.
- Diagnostic & POC Testing: Perform PPD placements and point-of-care testing.
- Prior Authorizations: Process medication and equipment prior authorizations.
- Documented patient information to adhere to HIPAA regulations.:Maintain accurate documentation and HIPAA compliance.
Retail Supervisor
TJ Maxx
Saylorsburg, Pennsylvania
08.2021 - 02.2026
- Manage retail staff, including cashiers and people working on the floor.
- Formulated pricing policies, determined daily coupons, ensured pricing accuracy to enhance customer satisfaction.
- Created eye-catching store displays to promote products effectively.
- Coached, counseled, recruited, trained, and disciplined employees to cultivate a high-performing retail team.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Maintain inventory and ensure items are in stock.
- Identify current and future trends that appeal to consumers.
- Analyzed operating and financial statements to assess profitability ratios and inform strategic decisions.
- Analyzed operating expenses to identify cost-saving opportunities and improve financial efficiency. and financial statements for profitability ratios.
Logistics Coordinator
PLS Logistics
05.2021 - 08.2021
- Coordinated with transportation providers to schedule timely shipments to ensure timely and accurate shipment movement
- Reviewing purchase orders and shipping documents to ensure accuracy
- Managing Distribution and Shipment Budgets
- Coordinated special shipping solutions to meet specific client needs
- Monitored shipping processes to identify and resolve errors
- Created detailed bills for customer transactions to ensure accuracy and invoices for customer transactions
- Responded to customer inquiries to provide assistance and resolve issues and referring clients the proper channels
- Ensuring that the quality of all service provided meets the required standards
- Developed streamlined processes to enhance supply chain organization and efficiency
Automated Logistics Specialist (Lead Specialist/Team Leader)
United States Army, Fort Bliss
07.2019 - 04.2021
- Inventory & Records Management: Maintained accurate stock records and supply reports, utilizing automated/manual accounting and error correction to enhance inventory integrity.
- Inventory & Records Management: Established and maintained comprehensive stock records, inventory, and supply reports, ensuring accuracy through automated/manual accounting and error correction.
- Packing & Shipping: Managed packing, crating, and weighing of equipment/supplies while constructing containers and preparing/distributing shipping documents to ensure compliance with standards.
- Packing & Shipping: Oversaw packing, crating, weighing, and stenciling of equipment/supplies, including repair/construction of containers and preparation/distribution of shipping documents.
- Operational Support: Operated material handling equipment and processed supply requests while performing accounting/sales functions in self-service supply environments to support operational flow.
Education
Associate of Science - Medical Assisting Associate’s Degree:
Miller-Motte Technical College
NC 04.2026 - 11.2026
Medical Assistant -
Berks Technical Institute
Allentown, PA 11.2024 - 11.2025
Internship - Medical Assistance
Lehigh Valley Family And Medicine
Tobyhanna, PANursing -
Community Colleges of Philadelphia
Philadelphia, PA 08.2023 - 08.2024
Automated logistics -
United States Army Advanced Individual Training, Fort Lee
Fort Jackson, SC 07.2019 - 10.2026
Basic Combat Training -
United States Army
Fort Jackson, SCHigh School Diploma -
Stroudsburg High School
Stroudsburg, PennsylvaniaSkills
- Medical assistant proficiency
- Clinical Procedure Knowledge
- Patient Care Coordination
- Patient Communication
- Collaborative Care Planning
- Administrative task management
- Operational Oversight
- Continuous Improvement
- Patient Feedback Analysis
- Feedback generation
- Customer service development
- Supply Chain Management
- Emergency procedures
Accomplishments
- BLS Certification
- First Aid Certification
- CPR Certified
- United States Army Service Record
- United States Army National Defense Service Medal
- United States Army Quartermaster Medal
AWARDS
United States Army Service Record, United States Army National Defense Service Medal, United States Army Quartermaster Medal
Additional Skills
United States Army Service Record, United States Army National Defense Service Medal, United States Army Quartermaster Medal
EXPERIENCE
United States Army Service Record, United States Army National Defense Service Medal, United States Army Quartermaster Medal
Timeline
Associate of Science - Medical Assisting Associate’s Degree:
Miller-Motte Technical College
04.2026 - 11.2026
Medical Assistant
Lehigh Valley Physicians Group
02.2026 - Current
Medical Assistant -
Berks Technical Institute
11.2024 - 11.2025
Nursing -
Community Colleges of Philadelphia
08.2023 - 08.2024
Retail Supervisor
TJ Maxx
08.2021 - 02.2026
Logistics Coordinator
PLS Logistics
05.2021 - 08.2021
Automated logistics -
United States Army Advanced Individual Training, Fort Lee
07.2019 - 10.2026
Automated Logistics Specialist (Lead Specialist/Team Leader)
United States Army, Fort Bliss
07.2019 - 04.2021
Internship - Medical Assistance
Lehigh Valley Family And Medicine
Basic Combat Training -
United States Army
High School Diploma -
Stroudsburg High School