Amy G. Luna Caicedo
Georgetown,TX
Overview
4
4
years of professional experience
Work History
Operations Associate
Sephora
10.2024 - 12.2025
- Oversaw daily operations, ensuring timely completion of tasks, and adherence to company policies and procedures.
- Followed shipping and receiving procedures for goods and materials. Updating new displays.
- Placed styles, sizes, and colors of products on the sales floor to maintain availability for customers.
- Assisted with daily opening and closing tasks to maintain a clean, neat, and professional store.
- Completed floorsets, filled the floor, and rang up customers.
Pharmacy Technician Trainee
Walgreens
09.2023 - 07.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved third-party billing, computer system, and customer service issues.
Personal Shopper
HEB Grocery Store
11.2021 - 02.2023
- Maintained high satisfaction ratings by completing orders quickly, and making good selections for customers.
- Place completed orders in labeled, temperature-appropriate storage, pending customer pickup.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Memorized store layouts and planograms to fulfill orders using the shortest, most efficient route.
Education
Phlebotomy -
Austin Community College
Austin, Texas, TX12-2025
Associate of Science -
Austin Community College
Austin, TX01.2021
Languages
Spanish
Native/ Bilingual
Timeline
Operations Associate
Sephora
10.2024 - 12.2025
Pharmacy Technician Trainee
Walgreens
09.2023 - 07.2024
Personal Shopper
HEB Grocery Store
11.2021 - 02.2023
Phlebotomy -
Austin Community College
Associate of Science -
Austin Community College