CALEB WOOD
Memphis,Tennessee
Summary
Motivated Operations Associate at Arthrex Memphis with a proven track record in optimizing workflow and enhancing team performance. Ability to quickly master new skills, adapt to a changing environment, and build strong relationships. Familiarity with durable medical equipment and Arthrex products. Strong communicator and team collaborator, committed to delivering exceptional service and fostering a positive environment in high-pressure situations. Skilled in critical decision-making and organization, I excel in maintaining meticulous inventory records, ensuring efficient surgical procedures, and preserving quality patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Associate
Arthrex Memphis
Memphis, TN
03.2024 - Current
- Assist in daily tray assembly and restocking to fulfill surgeons' requests and ensure smooth surgical procedures.
- Coordinate tray movements between multiple facilities and aid in product deliveries to create an efficient workflow.
- Maintain accurate records of inventory, place orders, and manage grafts for operational purposes.
- Collaborate with sales representatives to improve team performance.
- Train new personnel on operations protocol and proper equipment handling.
EMT-BASIC
Acadian Ambulance Service
Memphis, TN
10.2022 - 03.2024
- Communicated with dispatchers and other first responders to respond to emergency calls and deliver efficient patient care.
- Evaluated patients' medical status, monitored vital signs during transit, and provided appropriate medical attention.
- Developed a strong rapport with other medical professionals to foster quality patient care.
- Documented detailed records of patient medical history and transport while protecting confidentiality and patient rights.
SERVER
Stock and Barrel
Knoxville, TN
08.2019 - 10.2020
- Cultivated an engaging and welcoming environment while delivering excellent customer service.
- Cooperated with other restaurant staff members to promote efficient operations.
- Showcased enthusiasm and knowledge of the restaurant menu and products while serving a high volume of customers.
- Pursued professionalism and leadership when addressing customer complaints and promptly taking action to correct problems.
INTERN
STAR Physical Therapy
Brentwood, TN
01.2022
- Assisted therapists in care of patients with a variety of orthopedic injuries and neurological disorders.
- Gained clinical knowledge regarding durable medical equipment and surgical procedures.
Education
Bachelor of Science - Kinesiology
The University of Tennessee
Knoxville05.2022
Skills
- Multitasking while working under pressure
- Goal-oriented
- Customer service
- Written and oral communication
- Critical decision making
- Team collaboration
- Reporting and documentation
- Equipment handling
- Medical terminology
Certification
• EMT Basic Certification, National Outdoor Leadership School, Lander, Wyoming, 08/01/22
• Wilderness First Responder Certification, Wilderness First Responder Certification, 08/01/22
• CPR Certification, Memphis, Tennessee, 01/01/24
• Wilderness First Responder Certification, Wilderness First Responder Certification, 08/01/22
• CPR Certification, Memphis, Tennessee, 01/01/24
Timeline
Operations Associate
Arthrex Memphis
03.2024 - Current
EMT-BASIC
Acadian Ambulance Service
10.2022 - 03.2024
INTERN
STAR Physical Therapy
01.2022
SERVER
Stock and Barrel
08.2019 - 10.2020
Bachelor of Science - Kinesiology
The University of Tennessee