Amyha Venable
Jacksonville,FL
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
12.2025 - Current
- Crafted high-quality beverages with precision and attention to detail.
- Maintained cleanliness and organization of workstations for efficient operations.
- Assisted in training new baristas on drink preparation techniques and customer service protocols.
- Developed strong customer relationships through excellent service and product knowledge.
- Monitored inventory levels, ensuring timely restocking of supplies to meet demand.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista Shift Supervisor
7 Brew
04.2024 - 12.2025
- Supervised daily operations to ensure efficient workflow during peak hours.
- Trained and mentored junior baristas to enhance service quality and product knowledge.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Enhanced customer experience through personalized service and prompt resolution of issues.
- Streamlined training processes, improving onboarding efficiency for new hires.
Title Clerk
Triad Financial Services
10.2023 - 04.2024
- Collaborated with Dealers and Title Companies to process tag and title documents
- Maintained strong relationships with customers to ensure satisfaction
- Kept up-to-date with title regulations to ensure compliance
- Communicated regularly with management regarding missing or problematic titles
- Provided detailed reports to the DMV on outstanding titles
- Identified and resolved title issues efficiently and effectively
7Brew Barista
7Brew
07.2023 - 10.2023
- Demonstrated exceptional customer service skills by engaging with customers during busy periods to create a positive and enjoyable atmosphere
- Efficiently operated and maintained various equipment including espresso machines, blenders, and commercial coffee brewers
- Developed expertise in crafting specialty coffee beverages and seasonal offerings by memorizing recipes and focusing on quality and consistency
- Trained new team members by providing positive reinforcement and coaching on coffee knowledge and customer service techniques
- Utilized POS system to accurately process orders and payments
- Enhanced customer loyalty through effective communication and problem-solving skills
Business Office Associate
CarMax
07.2022 - 07.2023
- Managed title work for car dealership transactions
- Coordinated with customers and vendors to ensure timely completion of title transfers
- Maintained accurate records of title documents and communicated any discrepancies to the appropriate parties
- Collaborated with sales team to ensure all necessary paperwork was completed accurately and efficiently
- Assisted with administrative tasks related to title processing, including data entry and filing
- Ensured compliance with state regulations and dealership policies regarding title work
- Provided excellent customer service to address any title-related inquiries or issues
- Supported the business office team in handling title-related tasks efficiently and effectively
Best Buy Sales Consultant
Best Buy
03.2021 - 07.2022
- Conducted consultative sales techniques to understand customer needs and recommend relevant products and services
- Maximized customer retention by resolving issues quickly
- Accurately handled transactions for multiple companies
- Organized and conducted team building exercises
- Demonstrated self-drive and motivation to assist customers in selecting products within their needs and budgets
Starbucks Barista
Starbucks
09.2020 - 03.2021
- Handled cash transactions accurately and efficiently in a fast-paced environment
- Conducted team building exercises to enhance collaboration and communication among staff
- Demonstrated strong multitasking abilities to prioritize tasks effectively
- Provided exceptional face-to-face customer service with positive feedback
- Prepared and served high-quality coffee and beverages to customers in a timely manner
Education
General -
Duval Charter High school
JacksonvilleSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Customer service
- Team leadership
- Staff training and development
Timeline
Barista
Starbucks
12.2025 - Current
Barista Shift Supervisor
7 Brew
04.2024 - 12.2025
Title Clerk
Triad Financial Services
10.2023 - 04.2024
7Brew Barista
7Brew
07.2023 - 10.2023
Business Office Associate
CarMax
07.2022 - 07.2023
Best Buy Sales Consultant
Best Buy
03.2021 - 07.2022
Starbucks Barista
Starbucks
09.2020 - 03.2021
General -
Duval Charter High school