Amyiah Beers
Galloway
Summary
Enthusiastic professional with experience in customer service. Recognized for exceptional communication skills and a professional demeanor. Eager to leverage organizational abilities and adaptability to enhance service quality and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Barista
Bee Bubbly
12.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Operated espresso machine and brewing equipment to ensure optimal beverage quality.
- Provided exceptional customer service, resolving inquiries and enhancing overall experience.
- Maintained cleanliness of work area, adhering to health and safety regulations.
- Adapted quickly to new menu updates and beverage preparation techniques, ensuring consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Cashier
Dicks Sporing Goods
02.2025 - 11.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and provided knowledgeable recommendations.
- Maintained accurate cash drawer and reconciled daily sales reports.
- Ensured store cleanliness and organization, enhancing overall shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Hostess
Roosters
03.2024 - 12.2024
- Welcomed and seated guests, ensuring a positive dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Coordinated with kitchen and serving staff for timely service delivery.
- Trained new hostesses on customer service protocols and restaurant procedures.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
High School Diploma -
Gateway Online Academy of Ohio
1550 Old Henderson Rd, Ste W-110, Columbus, OH 43207-2026
Skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer and client relations
- Greeting and seating clients
- Professional demeanor
- Organization skills
Timeline
Barista
Bee Bubbly
12.2025 - Current
Cashier
Dicks Sporing Goods
02.2025 - 11.2025
Hostess
Roosters
03.2024 - 12.2024
High School Diploma -
Gateway Online Academy of Ohio